Sy Donuts - Brea

Have been coming here for years and think today may have been our last visit. The donuts have never been fantastic, but OK and sometimes good, and the owners have never been pleasant, so we never expected friendly service. Good ham and cheese croissants usually, but again not consistent. The store is around the corner from where we live, so convenient and we like to support small businesses. However we will now be branching out to other donut shops in the area to find something better. Today our donuts were plain looking nothing fancy or pretty like I often see in other shops. They tasted OK, but had an underlying chemical taste that makes me think they might be overusing their oil when frying the donuts. The apple fritter and maple cruller were especially off in taste. It's always sad when small businesses drop the ball on quality and good customer service because this leads to losing customers. Hope they read their Yelp reviews and strive to improve so that they can continue in business.

Don't expect anything, then it's ok. The owner's not super friendly, got my coffee and donut holes, got my payment, and then got myself out of there. Not impressed, but I'm not offended like the other reviewers. This spot is close to me so I do hope the business do well and succeed!

Terrible attitude from business owners. Rush rush to order, being new to this spot not impressed. The owners older couple speak and look at you as if you're from putter space. very rude. never coming back.

Ok quality, but too greasy compared to others. AWEFUL apple fritter. (sad)

Placed an order over the phone this morning. Picked up the order,got home and it was wrong. Called and spoke the owner who is a man. I told him my order was wrong he asked me what's wrong with it? I told him I ordered two chocolate on chocolate donuts but the ones I received have chocolate sprinkles which I did not order that way. He proceeds to ask me what's wrong with sprinkles we don't like sprinkles they're gross. he asked me if I would like to bring them down and exchange them I don't have time I asked him if he can refund me I'd have to come down and bring the donuts. Are you kidding me!!!! He got very rude which is nothing unusual because he's always rude. I told him I will never do business with him again and he said good. There's many better donut stores in town. Even if they're further than Sy DonutsI would do it. I will not do business with this guy again.