Tim Hortons - Brantford

I am unsure of what is going on at this restaurant. Are they truly focused on customer service? One of the staff members appeared extremely careless when I requested a new napkin after he spilled on me. Show some respect to customers, especially those who are respectful to you!

I have never encountered more attentive service. It seems like only one person is running the show. Thank you!

I would not recommend getting coffee at this restaurant. The service was awful - after I placed my order, the staff were searching frantically for 10 minutes before realizing they didn't have enough cold brew to make my coffee. They then ended up canceling the rest of my order. When I asked for a refund for the cold brew, I was told I couldn't wait because there were too many people in line. The place is very dirty and in need of an immediate inspection.

I order a coffee and two donuts earlier. One Villina and honey dipped and they have me two homey dipped. Then messes up my coffee I said 3 milk 4 sugar and they did triple triple with milk.. seriously horrible Tim's ever.. should have gone to the one across from the civic Center

The drinks they made are always different. do not follow a proper standard. the biebs brewing drink was not at all like the advertised image.