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Contribute Feedback What chelsea davis doesn't like about Tim Hortons:
Newly renovated inside so poorly run! Visited on Sunday there was a huge line up one young kid working who was unfriendly looked stressed out! I ordered the speciality donut with the whip cream on top/other food items he threw all of our other food in the same bag so they all got covered in whip cream! All the tables in the restaurant were dirty filthy bathrooms! View all feedback.
Newly renovated inside so poorly run! Visited on Sunday there was a huge line up one young kid working who was unfriendly looked stressed out! I ordered the speciality donut with the whip cream on top/other food items he threw all of our other food in the same bag so they all got covered in whip cream! All the tables in the restaurant were dirty filthy bathrooms!
When I repeated myself to confirm my order. Order taker at drive thru told me if “YOU” don’t understand the meaning of “okay” , she doesn’t know what else to do about it.On top the order taker made sure to leave her assigned spot as order taker and come to the window to tell that to me in person.Even after all that “THE COFFEE WAS WRONG” “MANAGER DID NOTHING ABOUT IT AND LET IT BE”Took me 15mins to get one coffee and had to make two drives for one coffee that was $1.05.TIM HORTONS BRANTFORD
This is literally the worst Tim Hortons in the city. I work down the street, so go here pretty frequently. My coworkers and I always joke about wondering what we got after ordering, because they almost never get it right.And the amount of times I've stood in line and had it eat up over half my break time? 10 minutes is tolerable, 20 is not. And my food has been stale and lukewarm pretty frequently. There's 2 older ladies that work there, and I swear they're the only ones with a head on their shoulders.
Normally quite quick and friendly, but as most Tim's they run out of wedges!
You would think that after they revamped the place it would be better not worst.Before the redo they would get out order wrong but at least the food tasted good but now.There aren't nearly as many seats. They took 25 minutes to make a sandwich (same time frame for the poor guy behind me for a beagle) and even then the sandwiches were not that great.Thinking the drive thru would be better was also a mistake. The guy on the speaker was talking slightly above a whisper.Today we asked for 20 tidbits and they have us 3 kinds on repeatWe will liking avoid coming back to this location for here on out.
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