Tokyo Zone - Brandon

Amazing food, amazing customer service! My fav place to go for some sushi takeout! The prices are fairly decent and the sushi is always fresh soooo delicious!

I love Tokyo Zone!! Worth the price, so authentic and well made, very fresh, absolutely delicious. My favs there: spicy crab rolls, Tokyo Zone dynamite rolls, chicken balls (I’m telling you the best in Brandon especially with their dipping sauce), Yakitori (chicken skewer), spicy crab pizza, Kani Katsu (deep fried crab sticks in breaded batter with spicy mayo sauce on the side), and many more.....YUMMY!! Picked up my order today and it was well made, on time, nicely packaged, and I appreciated they had the sanitizer out when I went to pay. Also, their Sake is phenomenal!

Ordered take-away. Was amazingly delicious! Such a treat during isolation! Thank you so much!!

I have never had a problem with the quality or the food from here, it is always fantastic and very well done. However, today I ordered take out from them to get delivered to my home. When the sushi arrived I was greeted by the fact that over half of it was missing in an $84 order, after noticing the mistake I phoned in and tried to get the mistake corrected. To my surprise, when I called in I was accused of lying about my order, and told that it was triple checked by 3 different people before it left and there is no way that it could be wrong, because of course the Customer is always wrong at Tokyo Zone. After a heated and unprofessional argument instigated by the OWNER OF TOKYO ZONE, he told me that there is no way he could have made a mistake, and that I was the one lying and trying to manipulate free items out of him. After he was finished yelling through the phone at me all the items that I was reading off the receipt too, he told me there is nothing more he would like to talk to me about, and went silent on the phone, would not answer anymore questions, and was generally very disrespectful considering I 'm the one who got scammed out of $40 of food. No credit was offered, no solution to the missing sushi was offered, and I was told I was wrong once again before I hung up on the conversation that was clearly going no where. Overall: -Tokyo Zone told me I was lying because my order had been triple checked, and they don 't make mistakes at Tokyo Zone. -I did not receive any of the money back from my missing items. -If you enjoy getting told you 're a liar when you are the one being wronged I would highly recommend this Restaurant.

I have never had a problem with the quality or the food from here, it is always fantastic and very well done. However, today I ordered take out from them to get delivered to my home. When the sushi arrived I was greeted by the fact that over half of it was missing in an $84 order, after noticing the mistake I phoned in and tried to get the mistake corrected. To my surprise, when I called in I was accused of lying about my order, and told that it was triple checked by 3 different people before it left and there is no way that it could be wrong, because of course the Customer is always wrong at Tokyo Zone. After a heated and unprofessional argument instigated by the OWNER OF TOKYO ZONE, he told me that there is no way he could have made a mistake, and that I was the one lying and trying to manipulate free items out of him. After he was finished yelling through the phone at me all the items that I was reading off the receipt too, he told me there is nothing more he would like to talk to me about, and went silent on the phone, would not answer anymore questions, and was generally very disrespectful considering I 'm the one who got scammed out of $40 of food. No credit was offered, no solution to the missing sushi was offered, and I was told I was wrong once again before I hung up on the conversation that was clearly going no where. Overall: -Tokyo Zone told me I was lying because my order had been triple checked, and they don 't make mistakes at Tokyo Zone. -I did not receive any of the money back from my missing items. -If you enjoy getting told you 're a liar when you are the one being wronged I would highly recommend this Restaurant.