Kfc - Menu

Upon pulling up to the drive-thru speaker to place my order, I received a prerecorded message, which, of course, was upbeat, energetic, and on target for market... read more Upon pulling up to the drive-thru speaker to place my order, I received a prerecorded message, which, of course, was upbeat, energetic, and on target for marketing a special currently going on. It was the live person after the pre-recorded message for me. No enthusiasm, dead spirited, didn't get the day off, forced to work drive thru, I don't care, dealing with personal issues, whatever attitude is what was coming thru the speaker which was so disappointing, unwelcoming and unprofessional. I mean, no smile in the voice or nothing. As if I just rolled out of bed, what do you want. I really just wanted to drive off. Upon approaching the drive-thru window, it was the same attitude. I ordered a #1, which comes with 2 pcs of chicken, 1 side, biscuit, and drink. My request was for the chicken to be original with a thigh and wing, a side of cole slaw and a Pepsi no ice. I was asked what my order was as I sat at the window. I was handed a Pepsi with ice. I gave it back. I then checked my box of chicken, and the cole slaw was good. However, my biscuit was nice and soft but undercooked. I could taste rough dough on the inside. My thigh was an original short thigh, not like other KFC's I've been to where you get a regular size thigh. This thigh looked like it was cut of a cornish hen but a thigh, and my wing was with a crunch, crispy. Now, for me, KFC has been around tooooo long for things like this to be happening. These days and times we ate living in is a bit much. Customer service is **** poor to say the least. but I guess just any ol body will do, or training has just gone out the window, and this is how employees represent the company, let alone the character of themselves. C'mon, now, DO BETTER! Superiors do better on your coaching techniques/training. There's no way I should feel compelled to say that I can only get this type of service at Chik Fil A. I wanted KFC, dog gone it. ??‍??‍

I have never seen this place as bad as I saw it today. The staff is extremely unprofessional there forgetting what you order so you have to drive back there whe... read more I have never seen this place as bad as I saw it today. The staff is extremely unprofessional there forgetting what you order so you have to drive back there when you get back there they have no respect they don’t apologize. All you get is attitude their hanging out and chatting having Friends and come in the restaurant and not responding to the customer.