Kfc - Brandon

#12 - Fast Food - Brandon, American, Lunch
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Kfc

Kfc
4.1 / 5 (3436 reviews)

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KFC faced a significant divide in customer experiences recently, as some patrons reported disappointing meals and poor service, while others praised the restaurant for exceptional food and attentive staff. Many reviews highlighted issues such as cold meals, long wait times, and inadequate side dishes, leading to frustration and a lack of return visits. In contrast, some diners enjoyed fresh and flavorful dishes accompanied by outstanding service, particularly noted on special occasions like Mother's Day. Overall, the restaurant seems to struggle with consistency, leaving customers divided in their opinions about this fast-food chain.

Last update: 23.05.2026 from: Kat

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★ 4.1 / 5 from 3436 reviews
kat-hobb
01.02.2024

This KFC was the worst I've ever visited. I ordered a kid's meal at the drive-thru, and there was just one car ahead of me. It took 14 minutes to get my meal, and when it finally arrived, it was cold and included the wrong side. When I requested the correct side, I was met with a rude attitude. I will never return to this location.

wes-gunter-restauran
01.02.2024

This is the top chicken restaurant in Mississippi! Unfortunately, it ranks #1 for terrible service, low food quality, and poor cleanliness. If you arrive after 7:45, expect to wait. They'll claim it's because they're cooking everything fresh, but the truth is they're just lazy and don't have any chicken prepped. You'll be waiting over 20 minutes—I'd honestly prefer McNuggets. Just let that sink in.

christopher-riley-en
01.02.2024

I would give zero stars if possible. I waited in the drive-thru for 10 minutes before the employee finally tried to take my order. When he said "what you want," I assume he meant "what do you want." Then he told me to pull forward because his screen was cracked, which prevented him from taking my order. While he looked at me confused and took the order from the car behind me, I decided to leave. I will never come back to this restaurant.

lane-read-dog3
01.02.2024

The side dishes fell short, and the chicken didn't offer much better. I paid $3.19 plus tax for coleslaw that was inedible. Even my dog refused the mashed potatoes and gravy, which says a lot. I won't be returning to KFC.

christina-frazier
01.02.2024

The KFC in Brandon, MS provided outstanding service on Mother's Day. The food was excellent, and the service was incredible. Everything was so impressive that we called the restaurant to express our gratitude for a job well done.

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