Ruby - Feedback

#17 - Asiatic - Braintree, #19 - Seafood - Braintree, Vegetarian

Reviews

Overall Total Score
4.4 out of 5
Impressive | 2582 reviews

Reviews from various websites

Menu

Last update : 30.05.2022

2.4 ★ from 23 reviews

I had previously had mixed experiences here, especially during kovid! today we ordered a takeaway, it was late on Wednesday and it came within 45 minutes as they said and it was perfect in every sight! huge chicken pieces, madras was just as tasteful and hot as you wanted and there was a lot of food that was quite expensive! can not recommend this place very enough on the basis of today's experience!

Order online do not expect discount or the foods they order always try but never lost geduld with the ruby I am sure that it is much better for us

Eat terrible after 2 years ordering rubin tonight was the worst eating I tried never to eat again

We ordered from here for the first time and I dropped between a 3 or 4 star rating, I went for the latter. first they have the largest selection of vegan and vegetarian options from any Indian I ordered. in the opposite it was wonderful to have such a great choice. our food arrived on time and was nice and hot. the partial sizes were somewhat smaller than some others, but perfectly sufficient. our negatives were that the vindaloos were not really so hot and although we had asked not to have kartoffels in them, they came with kartoffels. this was particularly annoying, as a member of our house has potnonomicaphobia. overall I would consider the order of them again as long as I could not repeat kartoffel

I’ve been using this place off and on for a while but my issue previously is that it is inconsistent almost like they have a good chef and they’ve asked some random dude if he fancies a go at cooking on other occasions. Previously I...had chicken that had the texture of wood, it’s was so strange and inedible I googled it and surprisingly it is actually called wood chicken and it can happen to some chicken however they also said it’s easy to detect when cutting the chicken into chunks so I assume to save money they just took the chance on me and took my £38. After this I ordered and it was a decent meal so I ordered again and this time it was a Sunday so they used a generic, tasteless, been reheated again and again sauce and it was not fresh. I took a break and ordered again and it was ok again and then the next time which was last night sums this place up perfectly. I paid £38 again, never asked for the wood chicken refund cuz I was so disgusted I just wanted to forget, this time the chicken tikka jalfrezi I ordered didn’t even fill half the container and it was luminous red!! Unfortunately like a fool I trusted this place would not try and choke me more than once. I had one mouthful of chicken and it was so hot and overwhelmingly disgusting I couldn’t eat it and and I’d tipped over everything! I called the restaurant and the second guy who came to the phone wasn’t keen on replacing the same night as we do live a fair distance from them so he said he would replace just that dish next time we order. I put the phone down and emailed asking for a full refund or a full replacement meal and they simply ignored me sooooooo, my advice is to use Raj Garden in Notley they have been consistent and always use fresh ingredients and cover the exactly the same area as The Ruby with the difference being they wouldn’t ever serve you chicken in purely chilli powder and then refuse to refund you in full. Making me have to go back there after taking my money and nearly choking me to death is pretty low! Plz avoid this place and use Raj Garden.

The Ruby in Braintree is a restaurant that garners mixed reactions from its patrons. While some diners rave about the delicious vegan options and consistent quality, others have had unfortunate experiences with undercooked or poorly prepared dishes. Complaints about the chicken texture and overly spicy meals contrast with acclaim for tender lamb and flavorful vegetarian offerings. Despite notable inconsistencies, many still appreciate the fast delivery service and the restaurant's commitment to catering to dietary needs. Overall, The Ruby is deemed one of the better Indian options in the area, but potential diners are cautioned to manage expectations.

Google

Last update : 15.12.2023

4.4 ★ from 186 reviews
bethany-scarsh
Bethany 15.12.2023 - 13:18

We had a takeaway from them this evening and it was to die for! Food arrived hot and it was so delicious, kudos to you guys Service: Take out Meal type: Dinner

nikki-roy-1
Nikki 15.12.2023 - 13:18

Very average Indian, lamb was lovely and tender and the saag paneer was good but apart from that it was only ok. The butterfly king prawn starter was disgusting and inedible had to call up and let them know as I don't think it's fair to serve that to people, the rice was kind of hard, the cheese naan had hardly any cheese on it and the bombay aloo didnt taste of much. Looking at other reviews this may of just been a one off but our first time trying so a bit disappointed.

sian-hanlon
Sian 15.12.2023 - 13:18

Great vegan options, varied and delicious. Had the vegetable jalfrezi and they kindly added tofu for me. Highly recommend for vegans looking for a decent curry. Meal type: Dinner Price per person: £1–10

claire-m-pilot6
Claire 15.12.2023 - 13:18

Haven't ordered from here in so long and it used to be our favourite, unfortunately it wasn't very nice, it was swimming in water, the chicken was chewy also, could fill a glass with the amount of water on the plates. Meal type: Dinner Price per person: £20–30

ivan-topic
Ivan 15.12.2023 - 13:18

Be aware of sharing your data with this company they’ll never delete your data, GDPR is not their strongest area their database is very vulnerable for attacks

Happycow

Last update : 15.08.2024

4.0 ★ from 3 reviews

Take veganism seriously and have a well selected menu. I love tofu in my curries and it's great to have an option if I don't want to cook. The food was good and we would definitely return. I hope they will expand the menu and also the other side dishes of those vegan. The staff was known when we asked something #Veganuar

Absolutely loved our food from here tonight. Had no idea this place had such a fantastic vegan! Looks like they're really expanding on it. Had the vegan Kati roll (Bombay cholla roll), Tofu Morabba Tofu in garlic chilli sauce. All dishes were top drawer the Morabba is the next thing I had ever become chicken corma since vegan. If you are vegan somewhere near Braintree, you just have to try some of these dishes!

mynameisjack
Mynameisjack 15.08.2024 - 13:53

There are plenty of delicious vegan choices at this restaurant, all carefully crafted and very flavorful. Braintree is lucky to have this takeout option available.

katgarmonsway
KatGarmonsway 15.08.2024 - 13:53

The restaurant takes veganism seriously and offers a thoughtfully curated menu. I particularly enjoyed the tofu in my curry and appreciate having the option to dine out when I don't feel like cooking. The food was delicious and we plan to come back again. I hope they will expand their menu to include more vegan options and provide information about other vegan side dishes. The staff were knowledgeable and helpful when we had questions. #Veganuary

plantbaseddad-1
plant 15.08.2024 - 13:53

We absolutely loved the food at this restaurant tonight. We had no idea that they had such fantastic vegan options! It seems like they are really expanding their vegan menu. We tried the vegan Kati roll (Bombay cholla roll) and the Tofu Morabba in garlic chilli sauce. All the dishes were excellent, especially the Morabba which tasted closest to chicken korma I've had since becoming vegan. If you're a vegan in the Braintree area, you must try some of these dishes!

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