Red Lion - Braintree

Young gentlemen believe called reece/rhys spelling cood be inaccurate but must say he was so welcoming and so polite the rest of the staff was very off and uncomfortable feeling but he made us feel very comfortable if it wasn’t for him we wouldn’t of stayed 10/10 service from that young fellow

The food was excellent and the staff were efficient and helpful. We will definitely visit again. We had the roast dinner with a side of cauliflower cheese which was hot and with plenty of gravy.

Good value, traditional pub food. Couldn’t fault a thing. There was a nice atmosphere here as soon as we walked in. We were visiting Witham while house hunting, if we move to this area we will be certain to come back to the Red Lion.

Very poor customer service skills from the owner. I visited 3 times in the last 2 months, and each time the owner has been absolutely rude and obnoxious. The 3 times I've been with my mum and dad spending a lot each time. All my family picked up on the tension and the unpleasantness this woman presents, she dislikes me for no apparent reason. Delayed table service, no eye contact, rude comments, body language suggests she wants us to leave, rude facial expressions. On my final visit we felt so unwelcome, I confronted her about her attitude, and rather than apologising she proceeded to have a go at us for being 10 mins late, the pub was almost empty! And it was nowhere near closing time. We walked out and dined elsewhere. I will not visit this pub again, and I will warn my friends and family. I look forward to a new ownership

I have always loved this pub, but I was greeted by a young chap that clearly wasn't versed in being polite and diplomatic and unfortunately this lad could kill trade with his rude bombastic manner. Good luck with him . I wont be back whilst he's there