Kfc - Braintree
Kfc
Description
KFC’s mixed reviews paint a complex picture of the popular fast-food chain. While many patrons appreciate the generous portions and friendly service, the quality and consistency of the food vary significantly across outlets. Some customers express frustration over cold, soggy offerings and missed orders, highlighting a troubling trend in food prep and service. Others note the cleanliness of the location and commend the staff's efficiency, especially during busy hours. Despite occasional lapses in service and food temperature, many remain loyal enthusiasts, particularly when they find a well-run branch that delivers the expected quality and taste.
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This place is a joke the staff are rude and argumentative I won’t be going back here and don’t rate it at all staff claim tables for there lunches there was plenty of other tables for them to sit at, a jobs worth came over and told us to move there was a kids party going on and me and my partner just wanted a quiet lunch he was rudest unapproachable person I’ve ever come across and being in customer service myself it’s not how I would deal with people at all he needs to take a course!! The food was cold and not very nice at all very disappointed!
Missing Tower Burger and Corn on the Cobb They seem to put in the order what they want. Not happy at all. Will not be ordering from them again and would urge anyone else not to as well. Their franchise should be taken away from them.
Well I am not happy with the customer service I come in to you stroe this evening and thay staff was so rude And refused to serve me because there Short staff and but had to check to saver to woman but would not saver me and my friend rude I don’t expect to come in to reach and be spoken to like that
Last few times we've been, I've had issues with orders/ quality/waiting times or cleanliness. Today's visit was no exception. Decided to eat in as pretty much empty and certainly not busy. Plenty of staff on shift though. Every table was dirty, and floors were filthy. I think they could do with employing a manager that can motivate the kids to work, as from the outside looking in, they were just having a laugh out the back. I ordered a zinger box meal. The burger was lacking the usual amount of lettuce and mayo. About 3 strands of lettuce and the tiniest amount of mayo up one end. I'm guessing they must be rationing due to Brexit lol. I think this place could do with an unannounced visit from head office to kick them into shape. At least McDonald's employ floor staff to keep their restaurant clean and tidy, which is so important in these covid times.
We have been here multiple times and the last few times the food has been awful. Today there was no gravy available- we were then served cold chips, cold popcorn chicken, and cold chicken fillets with cold beans. We went back round the drive through to complain and they gave us some chips which were Warmer but still not nice at all. They also gave a cherry pepsi rather than a normal Pepsi. They provide awful cold food not crispy chicken at all and didn’t seem to be bothered in the slightest. We will not be returning
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