Jubilee Take Away - Braintree

Always very friendly, go above and beyond. Lovely lady today came out to greet my daughter and give her some extra treats. Plus, they have the best prawn crackers!

Different people running it. Fong who I knew is not there. English girl taking the orders over the phone. Ordered for two people and my order of king prawn curry was okay. Fried rice not so special. Missing the shrimp and the char siu pork, nice chicken. Lemon Chicken but with S/S sauce was completely wrong. They gave us roast chicken in a load of pineapple and vegetables. Three times I explained what lemon chicken is doh! Will have to get a recommendation for a good takeaway as I’m loathe to go back.

The lady who answers phones and serves is actually really really rude. I can’t use this Chinese anymore because of her. Lots of people have said the same.

Ordered a collection and they gave me an incorrect dish. Called them and the lady was very rude and said I need to bring it back for the correct one. We live 10 mins away so said I wouldn’t return it as we £80 on the table ready to eat. She was insistent that I retire as maybe the phone line broke up and she’s been so busy it’s just a mistake. No apologies at all. Such poor service. I asked if I could have a credit for next time, well that depends on the manager. Really! Next review will be when/if I get my dish in the future.

Always great food clean and fresh,been using this place for 25 years and never had a bad meal. Great selection of dishes and great prices