Irma's Kitchen - Brainerd
Irma's Kitchen
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Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 1 Service: 2 Atmosphere: 3
Irmas Kitchen is a great place to eat. The food is delicious. conveniently located next to the pool. The only drawback of that is that you could hear people splashing and yelling while you’re trying to enjoy your meal. employees are great. Vegetarian options: Plenty of vegetarian options. Service: Dine in Meal type: Dinner
Service was extremely slow! Food took over an hour after order was placed, group of 7. The kids meals arrived about 10 minutes after the adults. I guess we need to specify children should be served first. It didn’t seem too busy 1 table of 2 and 2 tables of 8-10 people, but the large groups seemed to be mostly drinking.
Moved up here and new to the area, menu looked great so decided to go for dinner. Got in and was asked if we had a reservation, we did not, there was 10 people in the restaurant, and we went to the bar area to eat. Sat down and wasn't acknowledged for over 45 minutes, saw people getting seated and their drink orders placed, more people came came got their food orders placed. Watched 2 or 3 servers walk right by but never stopped to say hello, etc. Finally went up to the bar and asked the bartender for a couple drinks, first thing he asked is if we had a reservation? Why would that matter? There was no one at his bar and he wasn't doing anything. Told him we were seated by the hostess and we had been waiting for 45 minutes with no service, he said he would get someone over, poor girl looked stressed out, took our order but didn't ask how we wanted our steaks cooked. Food came out with another staff member, she dropped it off and left, didn't ask us if we needed anything, which we did since there were a few things lacking. Got done eating what we had and an hour went by after our food was delivered to us before the server came back so we gave her our card since we didn't know if she was coming back, she said they had her running other errands in the restaurant the whole time, we don't blame her, we blame the service and staff. For the price of 2 steaks which was $120 total, it wasn't worth it. I'm very understanding with servers when they're busy, but this place wasn't 10% busy, so I don't get it. But then when we were leaving we walked past another hostess and she didn't acknowledge us, thank us for coming anything, so I'm sure it's like that across the board. Food was eh, one of our steaks had pot roast sauce on it which kind of killed that one, and not being asked how we wanted our steaks was very poor service. Nice place, food and service was lacking...
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