Akbar's Cafe - Menu

I have visited Akbars restaurant and cafe on numerous occasions birthdays, work meals and special events, however recently the food has gone downhill a little.... read more I have visited Akbars restaurant and cafe on numerous occasions birthdays, work meals and special events, however recently the food has gone downhill a little. I visited in October 2022 with a friend service was great however the meat handi was somewhat not upto expectation the actual meat was excessively dry. We paid the bill and were charged for a pickle tray £1.40 which we did not order I asked the guy behind the till and his response was oh sorry and refund us the money back. I went again in November 2022 giving them the benefit of the doubt as we all have bad days. We ordered from the Chinese menu and the food came out cold which was sent back and promptly within a few minutes they had made it again fresh. I originally waiting for 25 minutes for the first one, this raises some questions, however had the meal and paid the bill. When I got to the car I had a look at the bill low and behold the same pickle tray magically appeard on my bill. I went back in and confronted the manager who was keen to usher me away from the customers waiting for a table and asked in an aggressive manner to lower my voice. I advised him this is not the first time this has happened and his response was he 's never seen me before? The manager without hesitation went to the till and handed me £1.40. Lets do some maths here if they are doing this to every customer everyday based on an assumption of 500 bills, This amounts to £700 per day, £4,900 per month, £58,800 per annum. This is only 1 branch let 's times this by the number of restaurants (10) that 's a whopping £588,000. Not to mention this going through the tills, so the whole organisation is in on this I wonder who the accountants are as they also have some questions to answer. Guys please be vigilant and always check your bill.

Wow what can I say food, customer service location decor everything was fantabulous. Best lamb chops I’ve probably ever eaten tender and moist chicken tikka. Bu... read more Wow what can I say food, customer service location decor everything was fantabulous. Best lamb chops I’ve probably ever eaten tender and moist chicken tikka. But what truly set it apart from other top places was the customer service we received from Raja. Wow he was awesome. Man made me feel like i was at my cousins house. Raja your a Legend!