Reviews

Overall Total Score
3.6 out of 5
Very good | 992 reviews

Reviews from various websites

Menu
2.6 ★ from 10 reviews

I recently visited Panera Bread for the first time in years and decided to try their new Spicy Chicken Sandwich. The sandwich came with an apple, but when I got...

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In a world where indifference and poor customer service seem to be the norm, Nya stands out as a beacon of positivity. She greets customers with a smile and wen...

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I would like to thank the dark haired manager who approached me with such a polite greeting by asking myself if I were with a service dog. Your next sentence wa...

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I loved my Mediterranean veggie sandwich. But that day they had no salad. Nice to take food safety seriously. My sister didn't get her salad though

First time back to Panera Bread in years Ordered new Spicy Chicken Sandwich came with an apple. Before I had to leave the parking lot, the apple was so old, nev...

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At Panera Bread, customer experiences vary widely, highlighting both outstanding service and areas needing improvement. While some patrons have encountered unwelcoming attitudes regarding service animals and disappointment in meal quality, others praise staff members like Nya and Christine for their exceptional customer care, friendliness, and willingness to assist. Complaints about portion sizes and inaccuracies in online orders suggest a need for consistency, but moments of genuine kindness, such as helping locate lost items, stand out. Ultimately, the restaurant's service is a mixed bag, with some team members shining brightly amidst the challenges.

Sirved
3.6 ★ from 142 reviews

In a world of indifference and bad customer service Nya is a breath of fresh air. She greets customers with a smile and I watched her be extra kind to two elder...

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I want to thank the dark haired manager who approached me with such a courteous greeting by asking me if I was with a service dog. Her very next sentence was Yo...

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First time back to Panera Bread in years Ordered new Spicy Chicken Sandwich came with an apple. Before i left the parking lot had to go back apple was so old sh...

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Had my Mediterranean Veggie sandwich I love. But that day, they had no lettuce. Glad they take food safety seriously. My sister didn't get her salad though

I?m in the parking lot writing this review .. Nick you rock and the rest of the staff there!! I dropped my flash drive at the restaurant and didn?t realize unti...

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Doordash
4.5 ★ from 840 reviews

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