Reviews

Overall Total Score
3.1 out of 5
Good | 903 reviews

What User likes about Dunkin':
The drive-thru line can be lengthy these days, but they do a good job of keeping things moving. I'm really enjoying the new menu items. The staff members are excellent at answering questions and providing assistance. View all feedback. What User doesn't like about Dunkin':
Came in for breakfast this morning, associate had to ask my boyfriend to make sure his milk from the cooler was in date, gross. A few of the lady's in the back didn't have proper hair restraints and hair was down or falling down. They must have forgotten we sat down to eat, they were in the back having very loud conversations with curse words and yelling them. Very disturbing. The donuts were cold and rock hard. Defi... View all feedback.

Reviews from various websites

Menu
1.0 ★ from 10 reviews
თამილა
04.01.2023 - 10:42

The customer service was terrible, that was waiting was ridiculous, the donuts were next to the stairs, but the ananas mango refreshment was nice. If they have...

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Alessio
04.01.2023 - 10:42

2/21/22 edit to original review below.I have steadily watched this particular location go downhill for about a year now. I can visibly see at least 3 employees...

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Rhett
04.01.2023 - 10:42

I'd like to have seen cheese on my roasted whole bagle as I ordered, and I suppose they used a dirty sock to filter the coffee this morning. that's by far the w...

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Estelle
04.01.2023 - 10:42

You'll be waiting at least 45 minutes for your order.they don't get in any hurry, and the staff have no idea what's going on.

Estelle
04.01.2023 - 10:42

If I could give 0 stars I would. Staff was very rude, donuts tasted stale and like they were a week old, the bacon was no better, very dry and cold like it was...

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Aggregated
4.2 ★ from 10 reviews
Ashlee
06.06.2023 - 14:15

Place was really clean, staff was very nice, Mrs Doughnut and Sandwich was good. My Eclair had no stuff inside, very sad tomorrow, but after a lot of advice, I...

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Ashlee
06.06.2023 - 14:15

As some of y 'all know, it 's a VERY rare occasion that I visit a fast food establishment. Not because I 'm snobby, it 's just that I prefer to support local bu...

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Asa
06.06.2023 - 14:15

I like this dunkin! the employees are better than the ones across town in my opinion they always try their best!

Ashlee
06.06.2023 - 14:15

The staff here is unbelievable, even on super busy days, if it takes longer to come here, my hot coffee is still hot and everything I ordered is there. If I'm a...

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Asa
06.06.2023 - 14:15

This place is really hit-or-miss. Most of the time, my coffee is just right, but sometimes they make it too bitter, too sweet, too weak, etc… Sometimes they don...

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Sirved
3.3 ★ from 54 reviews
Erica
24.07.2023 - 20:45

A long wait to get lukewarm decaf. She apologized many times. I offered to pull up and wait. She brought the fresh coffee out and continued to apologize. I gave...

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Brian
24.07.2023 - 20:45

Normally a great place to get coffee but the last couple times I've been have been terrible. Waiting in line for 15 minutes just to get my order wrong ?. And on...

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Pete
24.07.2023 - 20:45

I find it hard to believe I haven't written a review for this location, I don't come here often, but I always leave happy. Professional courteous staff, great e...

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J
24.07.2023 - 20:45

Incredibly slow service and not a lot of friendliness. People there are rude and not helpful at all. They do not know how to make bagels. When I went back to as...

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Sabrina
24.07.2023 - 20:45

If I could give zero stars, I would. The staff was very unprofessional and not friendly at all—quite the opposite, in fact. My husband and I felt completely ign...

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Int Restaurants
3.6 ★ from 681 reviews
Sampo
07.09.2023 - 09:13

I finally found powdered Bavarian cream doughnuts at this location! I haven't been able to find them at other places in middle Tennessee. You've earned a new cu...

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Scarlett
07.09.2023 - 09:13

The drive-thru line can be lengthy these days, but they do a good job of keeping things moving. I'm really enjoying the new menu items. The staff members are ex...

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Restaurantji
3.1 ★ from 148 reviews

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