Potbelly - Bowie

Food poisoning sucks. They clearly don’t care about quality

People behind the counter at the start of the line and topping request area could be more inviting. I went there two different days and interacted with 4 different people. Same unwelcomeness both times. Assuming the manager or owner asked me how my meal was both times, the rest of the crew should take notes on how they could be more inclusive to customers from her. Clean restaurant, beautiful inside.

I enjoy pot belly sandwich shop but this place isn’t consistent with their customer service. I can’t count how many time they’ve made my sandwich wrong when I order online. So I stopped ordering on line. I went today and the young lady that was making my sandwich didn’t have a hair net on and her hair was all over the place. Nobody wants hair in their food. I’m done with this location. I’ll stick to the better locations like Annapolis

Potbelly, the company, is the most inconsistent service and food quality. One day it's an amazing sandwich, the next day they give you 1 and 1/2 slices of Salami on your Italian with some vegetables smashed into the middle of the sandwich. I'm so done with the inconsistency of this company.

I visited this location for the very first time today. The two elderly ladies working behind the counter were extremely unprofessional and rude. The younger staff members (2 men and a women), who were very helpful, even seemed embarrassed by the ladies’ behavior. If customer service is not your thing, please seek a different profession.Parking: Not many parking options.