Cold Stone Creamery - Feedback

Many thanks to the employee (manager who has fixed a mistake that I did this afternoon when I ordered incorrectly online without additional costs. this is custo...

Just Picked up icecream for a latenight run, Hannah helped us as well as other staff. So sweet and polite

The ice cream was great! Everything was fresh and clean. The customer service was amazing, and the flavors that they sold were mouth-watering! I would highly re...

The staff today made me feel like I was a bother. Worse customer service experience I have ever had at this location. Ice cream was all over the containers. Not...

I visited coldstone Bowie yesterday and the service wasnt anything short of amazing there. There were 4 assoicates i believe I saw and they greeted me when i wa...

We ordered a cake for my husband's birthday. When we received it, it was packed in a bag. However, when we got home and opened the bag, we noticed that the cake...

The staff at this establishment is very friendly, the place is kept very clean, and the ice cream is excellent.

I went to the Bowie location last week and had the pleasure of being helped by Kim. She was amazing! The customer service was excellent! Kim made my ice cream j...

I came here to pick up my cake I have ordered 24hrs ago and now to my surprise they can’t find my cake I have specially ordered and designed to pick up.Bunch of...

Their ice cream here was amazing. There’s tons of great toppings to choose from. The staff were most wonderful. I’ll be coming back a lot!

I was disappointed by the lack of customer service at the restaurant tonight. Despite being prepared to show my reservation confirmation using technology, the s...

The ice cream is a bit expensive, but the quality is excellent.

I have two words for you: strawberry blonde!!!