Reviews - Pause Cat Café

#9 - Cafés - Bournemouth, Coffee, British

Reviews summary

Pause Cat Cafe offers a cozy and relaxed atmosphere with friendly staff and adorable cats. While some patrons found the service a bit lacking and the food and drinks subpar, others appreciated the vegan options and the overall concept of the cafe. The presence of volunteer employees and the condition of the rooms and toilets were noted as areas in need of improvement. Despite mixed reviews, many customers enjoyed the peaceful environment and the opportunity to spend time with well-cared-for rescue cats. Overall, Pause Cat Cafe offers a unique experience for feline lovers looking for a quiet retreat.

Overall Total Score
4.5 out of 5
Outstanding | 5086 reviews

Was Anonym at Pause Cat Café a mag?

My first visit to Cracroft Coffee it definitely won't be my last! Yumi! Good coffee lovely service! And doggy friendly too I ordered the chicken roll it's delicious! The bun is dense a little sweet with sesame seeds on top to my delight not plain ol cheder here! The cheese in my delicious roll is maasdam! For the bargain price of $8:50! View all feedback.

What Laura Lopez dislikes about Pause Cat Café:

Possibly the weirdest experience i’ve had. A non verbal volunteer woman served us who just stared and made us feel very uncomfortable. The chocolate milkshake i had was made with soya milk for some reason and had separated and congealed before i even had chance to try it. Tasted absolutely vile. The cats look depressed and underfed and were ushered away by the lady who didn’t speak. Would not recommend pricy and poin... View all feedback.

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Reviews from various users

Int Restaurants

Last update : 13.05.2026

4.2 ★ from 409 reviews
vicky-tree11
13.05.2026

My first visit to Cracroft Coffee it definitely won't be my last! Yumi! Good coffee lovely service! And doggy friendly too I ordered the chicken roll it's delicious! The bun is dense a little sweet with sesame seeds on top to my delight not plain ol cheder here! The cheese in my delicious roll is maasdam! For the bargain price of $8:50!

milla-newbury
13.05.2026

Amazing new owners! Oh my gosh, I tell you. They have the best ham and cheese toastie I think I have ever had in my life. Amazing bread! I was shocked when I bit into it, how good it was and said a bad word it was sooooo good coming back asap!

emily-hadley-jones
13.05.2026

Delicious coffee, personable staff, plenty of space to sit in or outside

monique-van-vugt-3
13.05.2026

Full breakfast was really big. Eggs done just how we asked. Gluten free options available. Great coffee.

conor-wilkins-fox735
13.05.2026

Great cafe. Delicious coffee, great food and incredible value.

Restaurantsdb

Last update : 25.09.2025

5.0 ★ from 1093 reviews
alex-clarke-vine076
25.09.2025

Food: 3 Service: 4 Atmosphere: 5 Meal type: Lunch Price per person: £1–10

ria-james
25.09.2025

Cute cats and plenty of toys! If you 're there to see the cats, you 'll have a good time! They 're adorable and some are raring for a gentle scratch. The young ones tend to be racing along of the floor and some might play too. The food was nice, and come in little boxes to keep safe from the cats but none seemed too interested in them. Unfortunately the 'frozen strawberry ' drink was completely room temperature which was disappointing on a hot summer day. Price per person: £10–20 Food: 3 Service: 5 Atmosphere: 5

liv-w-cat287
25.09.2025

Food: 5 Service: 5 Atmosphere: 5 Price per person: £1–10 Recommendation for vegetarians: Highly recommend

Gastroranking-it

Last update : 31.07.2024

3.8 ★ from 49 reviews
rodion-borokhovych
31.07.2024

Really welcome staff and good atmosphere

leanne-moran-1
31.07.2024

Lovely place. The cats seem very cared for they are all rescue cats. The staff were super friendly doing a fantastic job. My friend loved the veggie burger

louise-otter
31.07.2024

This is a wonderful idea provides a lovely calming environment for people to relax interact with cats. The cats are all rescues are cared for with lots of love respect by their owners. We only had time to enjoy a cold drink on this visit. The banana milkshake was really nice as per my stepson I enjoyed a 7up. This is a wonderful space for people to escape the crazy world all its pressures. It's definitely a wellbeing holistic environment for all who visit. This is a charity based business, so all proceeds go to providing this special place the welfare of the cat residents. Donations are welcomed. It is a lovely place to introduce children of all ages to cats how to be respectful gentle with them. I think it would be a lovely place for everyone to visit. We plan to visit again very soon. Thank you for the work you do with these wonderful cats.

li-mckenzie
31.07.2024

My boyfriend and I both went and we left rather disappointed. We understood that because of the Cat 's backgrounds we couldn 't approach them so we waited but the limited cats there were outside of their bedrooms were too busy fighting each other or hiding from customers. Our server had the quietest voice ever and it was incredibly difficult to understand most of what she had said, on top of that had a chalkboard to note down our order and still had to come over to ask us a couple of times what we ordered. Overall I was quite disappointed with my experience and found the whole place rather unprofessional given that there were more volunteer employees than real ones.

jesy-kathleen
31.07.2024

Went there to go one Saturday morning and we got told to wait outside no please no thank you the lady was rude we waited outside for 10 min whilst other people was going in so we didn’t bother went somewhere else for a coffee, shame as we could of supported refugee cats

Findmeglutenfree

Last update : 23.06.2024

5.0 ★ from 2 reviews
charlie88924
23.06.2024

The menu clearly indicates gluten-free options. The staff at the front inquired about dietary needs. It was mentioned that the manager has celiac disease, and there is a dedicated gluten-free area in the kitchen.

Googleusercontent

Last update : 23.06.2024

5.0 ★ from 1 reviews
bethan83599
23.06.2024

I had a wonderful time at this restaurant! The menu is clearly labeled with gluten-free options.

Happycow

Last update : 07.06.2024

4.0 ★ from 2 reviews
byjd-1
07.06.2024

While the food may not amaze you, the menu options are quite extensive and the prices are reasonable. It's charming that the restaurant is staffed by volunteers and provides employment opportunities for people with disabilities. The real highlight, however, are the cats who are clever at trying to steal your food. Thankfully, the food comes in large boxes so you can easily cover it back up. I would definitely revisit this place.

luciezix
07.06.2024

This restaurant is not your average cafe, as it is mainly operated by volunteers, which is evident in the simple fare they offer. The vegan mac and cheese I ordered seemed to be microwaved, and my partner's sandwich was very basic (just bread, avocado, and lettuce). Despite the food, the restaurant itself is great; their website provides all the necessary information about the restaurant and allows you to reserve specific tables. It is clear that a lot of thought went into this cafe, so I highly recommend paying a visit, especially since it supports a good cause. However, be cautious if you have allergies to cats or mites.

Aggregated

Last update : 21.07.2023

5.0 ★ from 8 reviews
x-user-1
21.07.2023

The restaurant offers a wonderful experience with friendly staff and adorable cats. The food and drinks are delicious, and the venue is very clean despite having many cats. The indoor area is cute with plenty of space for the cats to play, even at higher levels. It is clear that the rescue cats are loved and well cared for. The entry fee goes towards helping with vet fees and food for the cats, which is greatly appreciated. This is a perfect place to visit in any weather, and I look forward to bringing more friends in the future. Thank you, Pause, for a great experience.

maria-1114
21.07.2023

Lovely place for a drink and some company! The cats are lovely, friendly, and careful with Michelle (white), she'll try to get into your food! Good menu as well and lovely stuff.

sylvia-61
21.07.2023

A gorgeous place to visit with lovely staff and even lovelier cats. Completely accessible to disabled customers and an inclusive, kind, loving atmosphere. The staff all care for the cats so much and their comfort comes first. The vegan food and drinks are all scrumptious. I have visited this café three times now and it has become a favourite spot.

amy-116
21.07.2023

Lovely little cat cafe over 2 floors in the centre of Bournemouth. We had 2 drinks and 2 snacks for £11 and an hour with the cats. 11 is probably not recommended as the cats have recently been fed so many are having their brunch nap. It was still nice to see them and have some pets

orlanne
21.07.2023

Had a lovely time there, the staff is very nice and so dedicated (to their customers as much as their cats! . I had a 3 berries smoothie which was very onctuous and flavoursome. Plus, Michelle found our table was the best for a perfect nap.

Menu

Last update : 11.05.2023

4.4 ★ from 49 reviews
alfie-ross-1
11.05.2023

Although food you cannot blow away, the options are actually quite extensive and the prices are totally acceptable. I find it really nice that the place is run by volunteers and also offers people with disabilities a place to work. Of course, the cats are the highlight and they are very intelligent when it comes to getting to your food. Luckily, it comes in large boxes so that you open the lid again, only in case. I will definitely come back

ccampbell-1
11.05.2023

This place is not an ordinary café, as it is usually run by volunteers, and you notice it in the very simple food they serve. The Mac and the Cheese (vegan) that I got was clearly microwaved, and my partner sand switch was really easy (a bit of bread and avocado with leaves). Besides eating, the place is really good; its website explains everything you need to know about the place and lets you book certain tables. You notice that there are many thoughts placed in this cafe, so I recommend going as it is for a good thing too. However not for people with cat allergies or mites allergies!!

jones-john
10.12.2022

The best experience with friendly staff and charming kitties, delicious meals and funny drinks. very clean despite so many kitties without strange smell! absolutely beautiful place! beautiful inside out with lots of space for the cats! even high! the love and the protection for these rettungskatzen are very clearly visible! I am so happy for the entry fee that I know goes to the cats to help with animal fees and food etc! Everyone who does not agree with it must reassess! this is a purfect place to visit during the rain, the sun or snow! and I cannot expect to take more of my friends in the future! thanks for the break

gbaker
08.12.2022

The best experience with friendly staff and charming kitties, delicious meals and funny drinks. very clean despite so many kitties without strange smell! absolutely beautiful place! beautiful inside out with lots of space for the cats! even high! the love and the protection for these rettungskatzen are very clearly visible! I am so happy for the entry fee that I know goes to the cats to help with animal fees and food etc! Everyone who does not agree with it must reassess! this is a purfect place to visit during the rain, the sun or snow! and I cannot expect to take more of my friends in the future! thanks for the break

dean71
08.12.2022

Beautiful small cat café over 2 days in the center of bournemouth. we had 2 drinks and 2 snacks for £11 and an hour with the cats. 11 is probably not recommended as the cats have been fed recently, so many have their brunch nap. it was still nice to see her and have some pets

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FAQ

The average evaluation of this place is 4.5, which means that the Pause Cat Café is extremely well regarded by its visitors.

Alternatively, there is also another parking lot, Leyton Mount. This is only 132 m away from Pause Cat Café.

From Bournemouth, these Pics of Pause Cat Café were uploaded by the members of Menu. They display the dining hall at Pause Cat Café, the interiors, the location and naturally, superb Captures of fine dishes from Pause Cat Café.

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