Reviews

Overall Total Score
4 out of 5
Impressive | 3534 reviews

What paulharhen likes about Caffe Nero:
We had two Flat Whites with Soya Milk (Almond Milk is extra please note). They was very good, like Café #1. The location itself was large. And upstairs had a little character too. Nice place. View all feedback. What davidkP8800XS doesn't like about Caffe Nero:
Went in on Saturday morning. One member of staff serving, busy and overwhelmed but still polite and just about coping. Did our order fine and was very professional given the the very rude woman (manage maybe) who was rushing around with some paperwork, serving herself and her family. She made no attempt to assist with the queue that was now out the door. The only time she spoke to the guy serving was to basically acc... View all feedback.

Reviews from various websites

Tripadvisor
3.9 ★ from 55 reviews
Robert
28.11.2023 - 13:49

Quite a good experience, had to wait a minute or too to get served but staff friendly and welcoming, would visit again.

davidkP8800XS
28.11.2023 - 13:49

Went in on Saturday morning. One member of staff serving, busy and overwhelmed but still polite and just about coping. Did our order fine and was very professio...

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benrunnerpants
28.11.2023 - 13:49

This is a standard Nero cafe, however the staff are cheerful friendly. The milano hot chocolate is toon my humble opinion the best on the high street

s
28.11.2023 - 13:49

Not a coffee expert myself, for me here is as good as in most of the places around. Why I keep coming back here is the lovely staff who always try to meet custo...

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shelley182018
28.11.2023 - 13:49

Mid rain storm stop in a very busy cafe where we struggled to find a seat (tables needed a lot of clearing) but food/tea was nice

Nestled in a bustling location, this café offers a mixed experience that has captured both praise and criticism. While the atmosphere is characterized by comfort and cleanliness, with spacious seating and friendly, attentive staff, some guests report frustrations with service efficiency during peak times. The coffee has garnered appreciation for its quality, and the menu features enjoyable treats like fresh cakes and milkshakes at reasonable prices. However, instances of unprofessional behavior from staff have been noted. Overall, it remains a popular spot for its welcoming vibe and delicious beverages, drawing back loyal customers despite occasional challenges.

Google
4.2 ★ from 675 reviews
Chelsee
24.01.2024 - 04:29

The only issue we had were the drinks being underfilled.

DR
24.01.2024 - 04:29

Honestly, Caffè Nero is the preferred place for me; twice per day; morning and afternoon; Americano and cheesecake

svs72
24.01.2024 - 04:29

Nice kissy coffee tent, nice pie and friendly staff.

Alan
24.01.2024 - 04:29

I always stop by this restaurant when dropping off my daughter at work. The staff is very friendly and attentive, always making sure to listen and confirm order...

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Ilham
24.01.2024 - 04:29

The restaurant is beautiful and the staff is fantastic! They are very friendly and provide excellent customer service, especially the store manager who goes abo...

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Menu
5.0 ★ from 5 reviews
Claire
13.12.2022 - 18:53

Pleasant place, the staff were obliged to great service and were very friendly. the atmosphere was great and I liked it definitiw. most important is to eat and...

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Isobel
13.12.2022 - 18:53

Best chain for coffee, if not with an independent coffee house neros is always best for strong black coffee.

شامان
13.12.2022 - 18:53

Very nice staff, but if not want, disturbed by beggars, eat inside. bournemouth's messed with them!

Selina
13.12.2022 - 18:53

Amaizing place, friendly and professional service, delicious coffee, served by patricia, very helpful and beautiful person, also was sooo busy, served her coffe...

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Alan
13.12.2022 - 18:53

By far the smallest Nero ever frequented, but in no way lacking. The staff are courteous, and the cafe is very clean. There are four tables outside that can acc...

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Facebook
4.3 ★ from 1 reviews
Foursquare
3.8 ★ from 73 reviews
Restaurantguru
4.2 ★ from 556 reviews
Gastroranking-uk
3.8 ★ from 920 reviews
Int Restaurants
4.6 ★ from 1129 reviews
Heyrestaurants
2.4 ★ from 120 reviews

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