Reviews - Cubby's
Reviews summary
Cubby’s pairs bold, inventive sandwiches and burgers — TriTip and Dragonslayer among them — with fast, friendly counter and dine-in service and very clean dining areas and restrooms. Diners praise unique flavors and sauces, but warn of rising prices, modest portions, occasional order errors, uncomfortable booth seating, persistent tip prompts before service, and one report of foodborne illness. Worth trying for adventurous burger and sandwich lovers, though service and consistency can be hit-or-miss.
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Reviews from various users
Last update : 04.08.2023
The food was ok just a bit small portion for the cost. Also it Didn 't help they ask for tip before making the food or bringing the food or... actually doing anything. Right as I 'm ordering the food they want me to guess what tip amount they 'll earn. None ? 15% or 18% maybe 20%? All of those options are provided suggestions during payment before anything else happens. I 'm not sure exactly what the tip was for? I mean they did walk the food to the table. But they do the same thing at Wendy 's or McDonald 's or any other fast food place that has to prepare food to order. Overall not entirely impressed. Not sure we will go back.
Hell to the iz-no!!!! This place is outrageously priced with small portion sizes. The chicken in the salad was dry like straw and the shake is put in a medium cup but pieced as extra large. Save you money and do NOT go here.
The food is excellent, but it comes at a cost. I've only tried their TriTip Sandwich and sweet potato fries, and both were outstanding. While prices have increased significantly, this chain offers unique flavor combinations that set it apart from the typical chain restaurants that all taste the same. This uniqueness makes it worth a visit if you haven't been to this restaurant before.
I visited the restaurant on October 4, 2022, around 8:00 PM and ordered at the counter. The cashier was extremely friendly and professional, taking the time to listen carefully to my specific request for a hamburger on a wheat bun. The restrooms were impeccably clean, maintaining a high standard of hygiene. The dining areas were also well-maintained. I noticed the employees staying occupied by cleaning their workspaces in between processing orders, which is a practice I rarely see at other food establishments. My order was prepared exactly as I asked, and the quality of the food was excellent.
I usually love Cubby's, but this location really let me down. I ordered takeout, so I didn't notice how bad my order was until it was too late. My sweet potato fries looked a mess, and one of the four pieces of my quesadilla was completely lacking chicken and ranch—it was flat and sad, like Flat Stanley. If I'm going to pay that much for a quesadilla and sweet potato fries, they should be prepared properly. I'm not impressed at all.
Last update : 17.12.2023
Service: Dine-in Meal Type: Dinner Price Per Person: $30–50 Food: 5/5 Service: 5/5 Atmosphere: 5/5 Recommended Dishes: French Fries, Fries
I had a disappointing experience at Cubby's. The service was not up to par, and overall, it didn’t meet my expectations. I dined in for lunch, and the price was around $30–50 per person. Unfortunately, I wouldn’t recommend it.
- **Service**: Delivery - **Meal type**: Dinner - **Price per person**: $10–20 - **Food**: 3/5 - **Service**: 1/5
Like other reviewers have said, the service is horrible (lack of clarity when communicating and no comprehension), and the food is just basic and overpriced. Just spend your money somewhere else. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 3 Service: 1 Atmosphere: 2
Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 3 Atmosphere: 4 Recommended dishes: Sweet Potato Fries, Fries
Last update : 04.01.2024
I’m not sure why I’ve kept going back from past experiences, but this time will be my last.I ordered a t-Rex, expecting to get the bacon on it like we had received in the past, along with orders of fires.Some of the fires were cold in the middle, but I didn’t feel it necessary at the time to go complain.My daughter noticed her T-Rex burger didn’t have cheese or bacon. I went back up to the counter and let them know, the employee said it’s an extra 1.50.I looked at the menu right by the cash register to double check what the meal comes with. The employee didn’t seem to understand that it should be included with the meal, either cheese or bacon as it states on the menu. She was not interested in making it right. She told me it’s her system, and it changed 2 months ago that you have to charge for bacon, and wanted to show me her screen. I explained it’s not my job as a customer to know when things change in the system, I can only go off of the two menus I looked at before ordering, and I’d like to receive what the menu item is I ordered. The employee didn’t have a name tag, and was not great at customer service.It’s also disappointing that you advertise as being organic, I’ve seen them use items that are not organic.
Took the family to lunch a bit after the lunch rush. Tri-tip sandwich was very good. Soft Bun.Fries I have to give a negative. If you spend $4.89 for an order of fries they should come out freshly cooked, hot, and not the way we received them. I would say they had been cooked a long time before we received them and sat under a heat lamp. They were just not good so we sent them to the bin. Have to settle for just the sandwich if I return.
I’m so frustrated because I love the food so much, but this location is so slow. Every single time I do an online order, I have to wait an additional 15-20 minutes AFTER the pick up time for “the fries.” Won’t let myself come back any more!
Smelled wonderful walking in and was not disappointed with the taste. Bigger than your mouth burgers! Nice people and quick service. The 3 was for the cement-like chais in the booths…very uncomfortable. Still recommend. Good food!
I got very sick after eating here. It’s clear they don’t properly check the expiration dates or quality of their food. I’ve tried dining here three times, and each time there was an error with my order. The staff is poor at communication and doesn’t listen to customers. I will never return or recommend this place.
