Jimmy John's - Feedback

We make sure to stop by Jimmy John's every time we visit the States. The sandwiches are always delicious! I usually order the veggie sandwich, while my husband... read more We make sure to stop by Jimmy John's every time we visit the States. The sandwiches are always delicious! I usually order the veggie sandwich, while my husband prefers the Vito. The new dill pickle chips are fantastic, and I highly recommend giving them a try. The service is consistently fast every time we go!

Staff more interested in hanging out and eating ingredients then working. Not fast. Go to Bothell location. read more Staff more interested in hanging out and eating ingredients then working. Not fast. Go to Bothell location.

Tried to stop in here to grab two sandwiches before we went to a show in Seattle. Thought we were going to have just a quick stop in and then go park and eat be... read more Tried to stop in here to grab two sandwiches before we went to a show in Seattle. Thought we were going to have just a quick stop in and then go park and eat before our show. We walk in and there’s no one except a pickup order in the lobby, so you assume things will move moderately quickly. Normally we wait 5 mins at the most for our sandwiches, but today we waited almost 20 mins. There’s was one girl and two guys and the girl was making sandwiches while I don’t even know what the other two were doing. Not a great place to get fast food anymore apparently, at least at this location. Sandwiches were still good because they usually are but jeez Louise, what happened to freaky fast? Lol

Edited to add the following Received a message from the store email accusing me of swearing at the PIC and shorting my last order by $5 as I paid in quarters. H... read more Edited to add the following Received a message from the store email accusing me of swearing at the PIC and shorting my last order by $5 as I paid in quarters. How they will no longer do business with me. How can I short pay an online orders? I don 't go into the store. This guy must want to be fired or something. Who does that??I love Jimmy John 's and have ordered online from this store 5 or so times in the last 3 months and have never had a problem. It is usually the same delivery person too. Tonight, I placed an order at 6pm. At 6:40, I noticed that it went from out for delivery to my order summary. I call, figure they are busy but wanted to check. The guy said the driver was still out delivering and would check back with me when he returned. 7:15 I call again. He apologized for not calling and said it was delivered, the driver rang the bell and left it. I told him my recliner sits next to my big window at my front door. No one came by, and I had obviously been keeping an eye out.I asked when he could have it redelivered, and he said all he can do is offer a refund. Of course, I am upset and said, Why? You don 't close until 9, and I want the food I waited over an hour and a half for! By no means did I yell. It was a more surprised reaction. He then said well now I won 't do it because you are screaming at me. Order from somewhere else and hung up. I called back, and he would just pick up and hang up the phone. I am 100% shocked. This owner needs to be aware of how customers are being treated by this gentleman. I was in no way upset the first time I called, and I did not, at any point, scream at anyone. Unfortunately, bad experiences are shared more often than good ones. After I speak with the owner or corporate, I will update this review. Sadly, I won 't be able to order from there again as who knows what he would do or if I would get my food.Delivery orders beware.

Took one bite and nearly missed a bug. Disgusting. I am currently waiting on a refund. read more Took one bite and nearly missed a bug. Disgusting. I am currently waiting on a refund.