Charleys Cheesesteaks - Feedback

#15 - Fast Food - Bothell West Census Designated, #29 - Pizza - Bothell West Census Designated, Steak

Reviews

Overall Total Score
3.1 out of 5
Good | 127 reviews

Was Ricky Penalba at Charleys Cheesesteaks a mag?
This place is fantastic! The staff is consistently excellent, and the food is delicious. Their new wings are amazing and much better than those at other places. If you’re in the mood for wings or a sandwich, this is the spot! Plus, the soft serve ice cream is superb. View all feedback.

What Lizeth Dolores dislikes about Charleys Cheesesteaks:
The service was extremely poor. My husband and I placed our order, but after waiting an hour, it had still not been delivered. When I inquired about it, I was told that they hadn't even started cooking it yet. Their response was rude and dismissive, which added to my frustration. I ultimately decided to leave and I will never order from this restaurant again. View all feedback.

Outside Images

Charleys Cheesesteaks Outside Charleys Cheesesteaks Outside Charleys Cheesesteaks Outside Charleys Cheesesteaks Outside

Reviews from various websites

Restaurantji

Last update : 27.06.2024

3.1 ★ from 127 reviews
brad-weber-fern0729
Brad 27.06.2024 - 11:02

This Charley 's has been in decline for some time. From refusing to honor the $5 coupon that comes with downloading the app to sandwiches usually being served with cold bread, it 's been grim for some time. I keep going back because they hit about 50/50, and it 's tasty when it 's done right. But today, I ordered a chicken cheesesteak to go, and the kid who served it up put it in an open basket. I asked for a to-go container, and he glared at me like he wanted to attack me. After asking again, he THREW a container at me, and put his hands up in a come at me bro manner, still glaring at me. I dumped the sandwich in the to go container, and got out of there. It 's no longer an issue of poor quality. I don 't feel safe buying food here any more. I hope this atmosphere doesn 't spread to the rest of the food court.

willow-rainwaters
willow 27.06.2024 - 11:02

As much as i hate giving bad reviews.. this place deserves it. I came here on my lunch break for a bite and ordered a chicken philly with no mushrooms (I'm allergic) and no tomato. I also paid for a side of ranch. Upon receiving my order, i had no ranch AND my sandwich had both mushrooms and tomatoes on it. I couldn't eat it and since I had to go back to work, I couldn't go back to get it replaced. Wanted to like this place. Dietary restrictions: They will NOT follow any restrictions you have

mouss-cruzi
Mouss 27.06.2024 - 11:02

I went with my brothers for the first time in this place and we loved the food and service 'we ordered some pilly chesseteak the food was very

benjamin-wood-3
benjamin 27.06.2024 - 11:02

Screwed up the sandwich I ordered, unless you have to punch in for sauce. Totally bland and never going back. Lady behind the counter barely understands English. Gave up asking her for anything. Fries were mush too. Spend your money elsewhere.

sharjeel-dean
Sharjeel 27.06.2024 - 11:02

Charley's is complete and utter trash. Philly Cheesessteak on a baguette. Yeah no thanks. Being from Philly I take it personally. It's not a Philly Cheesesteak if it's not on a fresh baked Italian roll. Not to mention it's way over priced. It's a badtardazation of a Philadelphia staple. Don't call it a Philly Cheesesteak just call it a steak sandwich with cheeses on a trash baguette. There's a reason they're only in mall food courts. Keep it pushin with that commercialized trash. ?

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