Auntie Anne's

I've been here a few times now and had the same guy helped me each time. He is so friendly and he can have a fun conversation with anyone. Anyways, it's hard to find good employees lately. I will be back! Love the pretzels

The fact that you have to tip here now is absolutely ridiculous. This isn’t a restaurant. I shouldn’t have to tip them to make a small soda and get a pretzel out of a warmer.

Great quality pretzels and mini pretzel dogs. Our kids love them. I wish there was gluten-free option .

Very slow employees and never enough for the amount of customers.

I just wanted to grab a pick me up so I went to the Alderwood Mall foodcourt side Auntie Anne's. I ordered a large original lemonade and a cinnamon sugar pretzel, and wanted to use my reward coupon. The coupon wasn't scanning correctly but the cashier and one of the bakers, Mikey and Erin, helped me and patiently figured it out for me.When I got my lemonade, I accidentally knocked it over spilling on their counter and floor. I felt so bad but they kindly showed me to the napkins and refilled my drink for me.Mikey and Erin were super kind throughout the interaction, and they even complimented my outfit! The hype team I didn't know I needed! Their natural and friendly engagement made the wait for a fresh cinnamon sugar pretzel super short and enjoyable. I am one happy bean with a fresh-out-of-the-oven pretzel and tasty lemonade (I love the crunchy airy ice too)!