Subway - Boonville

Clean store. Friendly employees.. the food looked as great as it tasted .. highly recommend

We received a pg of Subway coupons in the mail a few days ago and decided to go thru the Boonville Subway drive-thru to order 2 subs. Time was around noon with no cars in parking lot or drive-thru. At the menu board, a recording came on and said thank you for choosing Subway. Someone will be with you in a moment. Less than 15 seconds, a employee came on and said welcome to Subway, how may I help you? I told her I would like 2 subs and I have a coupon for 2 for $12.99. She promptly replied we do not honor those coupons at this Subway . No sorry but her tone of voice was good and that 's all she said. I gave her 2 stars for being nice. Looking at the pg of coupons in each coupon in very small print it reads: Redeemable at participating U. S. restaurants . Not too long ago, this Subway honored Subway coupons. I 'm glad I mentioned the coupon because if I had gotten to the pay window, I would have not paid the extra and drove off. I looked on line and this Subway had a 2 for 1. The employee could have informed me of this and I would have gladly got out of the drive-thru and took the time to order. Before covid, Subway 's deal was $5 Footlong. Coupon deal is $6.50 ea or $1.50 or a 33% increase if my math is good. Why wouldn 't this Subway be coming out ahead even with our current high inflation and a $6.50 sub?

I'm just so disappointed that they wouldn't honor my coupon! I received a publication that has 14 different coupons. They will not honor 4 of the 14... Management has decided that it's ok to turn away a customer vs honor a coupon!!!

This place use to be the only decent/clean fast food restaurant in Boonville but poor management and lack of caring this place ranks around the bottom now. Service is terrible the high school girls working act like you are bothering them by coming there to eat. Always on their phones and Very rude and unfriendly. Food is basically bread with a tad bit of meat unless you want to pay nice sit down restaurant prices. You got a 50/50 shot if they get your order right if you use drive thru. Place is never clean now and they close at 6pm. Probably because they don’t get any business at night…. Wonder why?? Seems this Subway has taken the path of Jared and sunk!!!!

The food is good but they are never open. It's 7:45 on a Friday night and they are closed!! Tomorrow, they don't open until 1 pm, most people eat lunch between 11am and 1pm.