Subway - Bonham

Stopped in to grab lunch really quick on our long drive home and grabbed a sandwich. Misty is absolutely wonderful and provided great customer service. Have a H... read more Stopped in to grab lunch really quick on our long drive home and grabbed a sandwich. Misty is absolutely wonderful and provided great customer service. Have a Happy New Year, Misty!

Ordered through DoorDash and specifically wanted it toasted and its not even toasted. tastes horrible through doordash but when I order in person it's better. i... read more Ordered through DoorDash and specifically wanted it toasted and its not even toasted. tastes horrible through doordash but when I order in person it's better. its obvious they don't care and want to be lazy. this has happened mutiple times and I'm fixing to call corporate over this because this is ridiculous and start to frustrate me to no end

I haven’t been to this Subway in years. Thought we would give it a try. Food was fine as remembered. Store was fine. Service was awful. Three teenage kids fumbl... read more I haven’t been to this Subway in years. Thought we would give it a try. Food was fine as remembered. Store was fine. Service was awful. Three teenage kids fumbling over each other took quite a long time to make our order while the line of people piled up behind. Two of the young people started my order by arguing with each other. When they finished the girl stood there staring at me. I gave her a few seconds to speak to me like a customer and she just kept staring. So, I asked if she was ready to take my order and she looked at me like ‘duhh’ and softly said yes. She was awful. She wouldn’t listen. When I asked her to explain what types of cheeses they had she pointed at them all and said ‘we have these’. I asked if they had a kid combo and they all looked at each other confused. The same girl said ‘yeah… I think it comes with a kid sandwich, chips, drink, and cookie’. There were several other issues putting it all together, but I finally made it to the register. I asked which cup was for the kid combo and for a reminder of what came with combo. The young man said ‘whatever you want’. I asked again what came with the combo and he looked around at his coworkers and they all agreed there actually was no kid combo. Food was good. Service was really bad. The employees seemed untrained. They didn’t know the menu. They had no good process in place to make the orders. They argued with each other. Pretty disappointing.

The staff are unfriendly and they charge you for food that they don’t even provide. read more The staff are unfriendly and they charge you for food that they don’t even provide.

While visiting from LA, I wasn't sure what to eat, so I stumbled upon this Subway. I was warmly greeted by a young man with curly hair—whoever he is, he definit... read more While visiting from LA, I wasn't sure what to eat, so I stumbled upon this Subway. I was warmly greeted by a young man with curly hair—whoever he is, he definitely deserves a raise! He was fantastic and answered all my questions. Then, a girl named Nuvia made my sandwich, and I must say, she really knows how to make them! When I received my sandwich, everyone greeted me with a smile. Nuvia told me her name, and she absolutely deserves a raise for her hard work!