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Contribute FeedbackAt the McDonald's in Johnson Fold, Bolton, patrons report a blend of both commendable and concerning experiences. While many praise the cleanliness and friendly staff, recent visits reveal issues with disorganized service and an uncomfortable atmosphere due to loitering youths. Some diners enjoy well-prepared breakfast items and batches of hot fries, while others recount unsatisfactory encounters with order accuracy and cleanliness. Despite its recent refurbishment enhancing the venue's appeal, the establishment faces scrutiny over its management of customer experiences and security, leaving a distinct impression of inconsistency amid the familiar McDonald's fare.
Last couple of times have been very disappointing. Upstairs there are always gangs of youths who hang around unchallenged by staff. 2 boys were smoking while staff on their break ignored them. Last time youths were kicking a football around. It's like the staff have given up. Gang of lads vaping in the toilet. Today there was at least 15 youths with no food all sat at tables.
Absolutely useless service both in restaurant, on drive thru and all delivery options, the mcdelivery being the worst, but that aside every time I order from here there is at least two items missing from my order and to be honest its quite unacceptable, its like the staff don't even care about their job, super greasy food, just lobbed in the bag, not great at all.
Ordered just a standard burger and fries at drive thru and was asked to park at the front. Waited for a while until I received my order, they apologised for the wait but not a great drive thru experience as my food was cold and fries carton wasn’t full. Just drove off as I couldn’t be bothered going back in to complain as already wasted my time and money. Never returning again.
Like many others, I received a parking ticket in the mail. The parking company was very unprofessional, saying they had sent me two letters when I only received one for £170.
Never again would I visit, chicken fillet burger and halomi fries cold and dried up, totally unedible