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Contribute Feedback What User likes about Dunkin':
that's one of my favorite dunes. they are so nice and always get my order right. they are fast, and I never have to wait long in the drive-thru, no matter how long the line is. the only thing I would fix, and I'm not sure that they can even control is the way their parking is, making clothes for the drive-thru difficult. View all feedback.
What User doesn't like about Dunkin':
this place is the worst! When I came in, I waited for like 10 minutes before someone even greeted me. the hired went past me and ignored me. customer service is hard here. the bathroom was also disgusting. When I finally ordered, I didn't get what I wanted, what a shame is because it was a free drink from the app. Save your headaches and go somewhere else! View all feedback.
The staff was extremely pleasant. Ordering in advance through the app was effortless, and they had your order prepared and waiting for you, unlike another coffee shop I am familiar with.
Alex is an incredible and accommodating team member at this restaurant. He is a diligent worker and consistently provides excellent and speedy service every time I visit. Highly recommend!
I went to the drive-thru yesterday and ordered 3 frozen chocolates, 2 donuts, and 1 mini bagel. The person taking my order was very rude, as if she didn't want to take my order. It was unpleasant. When I got close to the window, she dropped my drink and tried to blame it on someone else. I will definitely leave a review with her name mentioned. I hope she gets fired.
Hello I just came to this Dunkin? one of your employees a lady she was so rude to me i asked if I can use the restroom she rudely tells me you got to buy something first I told her I?m going to and then walks away and ignores me when I asked her thedirection of the bathroom cus she didn?t point it to me so I asked another employee and she talks to me rude again and saysdon?t you see me getting the keys i apologized and I FELT SO UNCOMFORTABLE AND SAD I WILL NEVER STEP A FOOT TO THIS PLACE EVERAGAIN . Please tell your associates to be kind and friendly with customers.
The weekday morning staff are the best! The quality of service and food is excellent. I come in there in desperate need of coffee and food in a confused sleep deprived state that doesn't even phase them.
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