Wendy's - Boca Raton

Large chocolate shakes and good eating to be reasonable. although prices have risen in this inflation period, wendys helps to keep the line.

This place is terrible. Terrible. If you haven't already, check out the reviews that have been left before this one. There's some imbecile with a man bun who is running the joint that can't seem to do the basic minimum for his profession. Trash customer service, abysmal order taking as he screwed up my order of a honey butter chicken biscuit and a sausage egg and cheese biscuit. He have me two chicken biscuits. How do you **** up that bad? I know you've been there for years so I know you know better. Wendy's should get rid of that rude ****. It's probably not his fault, he's probably making minimum wage and the majority of his wage goes to hair gel and scrunchies. If you don't like the job LEAVE my dude. Sheesh...

I have frequented many locations over the years and typically had great service and food. I've come to this location that's nearest to my house, I have still yet to receive food each of the 3 times I've tried. 3rd attempt I felt deserved a review hoping ownership might attempt to fix these issues. Next time I might have to reach out to the regional manager who's a friend of mine. First time I walked inside 30min before dining room closing time, told that the door should have been locked, and I had to use the drive thru. Since I walked there Ientioned that I couldn't use the takeout window, and if he could take my order I'd eat elsewhere so they could lock up, I was denied service. 2nd time they were locked up 45 minutes early with 3 staff embers chatting up with jo cars in line. 3rd instance was today July 24th at 730pm(closes at 9pm) 2 employees were at a table talking, not having a lunch break, I assume since they weren't eating. Doors were locked and yet again I had to spend money at McDonald's instead. I hope whoever is in charge or owns this location, might read this and try to rectify this staff issue. I'm in the restaurant industry and understand the workforce might be understaffed, but these employees are costing the location more money than they might notice. If you have a register open and food to sell, then personally I would try to make sales, not deter customers and have them give your direct competition their money instead. If you need competent management to turn this store's potentially ill-fated future around, I would offer my 17 years of restaurant management experience and motivate or replace the employees giving this location such a bad reputation. Wendy's is better than these experiences I've had here, I hope something is done before the franchise rights become revoked over poor business practices. Thank you, and I hope for a better experience to come.

Horrible service! They decided to close the diner with no signs or warnings their website still showed as if they were open. Upon calling and asking if we could order to go as we were outside they just hung up on us and we’re extremely rude!!

This Wendy is okay the food is not the best and the baconater fries are not like other Wendy’s the drinks were amazing, friendly staff, average food!