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Contribute Feedback What Melissa C likes about Carl's Jr.:
My order was made incorrectly with cheese and mayo. Tall slender manager, Steve maybe was his name, fixed it replaced my fries and onion rings also. That's good customer service. He was also friendly while dealing with me. I was unhappy to get slowed down and have to come back in. He made me feel better. View all feedback.
What Isaac M doesn't like about Carl's Jr.:
Poor customer service, poor customer order taking, always forgetting food that was ordered. I don’t know why this is always happening, wether if it is lack of motivation from the workers there or lack of training or if they are stoned while on the clock. Very disappointing to get food there especially when working out of state. Another disappointment, cold and hard fries when I specifically asked for everything to be... View all feedback.
My order was made incorrectly with cheese and mayo. Tall slender manager, Steve maybe was his name, fixed it replaced my fries and onion rings also. That's good customer service. He was also friendly while dealing with me. I was unhappy to get slowed down and have to come back in. He made me feel better.
They say open 24 hours but they close to service from 9pm to and I quote between 10:30-11:00pm to do closing . Yet they still are making food and leaving it sitting. What are all the cold toasted buns for, or the fried food just sitting in baskets? So whomever gets service between 10:30-11:00pm you are getting hours old cold food. As a business man and efficiency consultant this is neither efficient nor good business. Five staff were just walking around telling people no food until 10:30-11:00pm to do closing . I had backtracked 15 minutes to go to the place that was open. I would not recommend stopping here if you want service or fresh food. Where is Carl Sr. because Jr. Dropped the ball sir. We had an order for a baseball team you missed the paycheck Jr.
The driest burger ever. No California sauce on the California burger. No extra onion or tomato. I Think they made it an hour ago... Good amount of lettuce. Guy running the till was a riot. He gets full stars! Don't take out, eat in so they can fix it. I would have driven back but had someone with me.
I normally really like Carl’s Jr.. But I didn’t even get a chance to order. I was waiting in line for a few minutes. But when it came time for me to go up to the cashier. That’s when the cashier decided to start serving orders instead of cashing. When there was already people doing that. So I stayed in front of the cashier for quite a few minutes. After a while, I finally decided to leave. This place needs a lot of work.
Waited 34 minutes for my order. Other people whi can in after me were served 1st. I noticed the crew was not going on order . The cook looked like he was stoned and was constantly confused. Several people walked out as they were truck drivers on a set clock so the couldn't wait around. The other customers were getting angry too.. I asked the supervisor how he planned to make this up , he said there was nothing he could do. AVOID THIS LOCATION !!