Images
Contribute
Reserve now
Feedback
Contribute Feedback What Eileen Kelty likes about Ristorante Castello at Blue Bell:
We had a great dinner and our waiter, Yasin, despite the fact that he was also taking care of two large groups and other tables , was attentive, friendly and gave us exceptional service. View all feedback.
What FooDer doesn't like about Ristorante Castello at BLUE BELL:
Special soup had too much salt and inedible. We asked to return it. Also spinach salad came without goat cheese noted in the menu. We requested the cheese and he said they didn’t have any. He took the soups and salad away. We still wanted the salad. Waiter was visibly angry and brought salad back with a side of feta cheese. View all feedback.
The food at this restaurant is generally good and the service staff is pleasant. However, there is an issue with making reservations. This was the second time I had made reservations directly with the restaurant for 4 people, only to arrive and be told they had no record of it. This has happened twice in the past several months. Although we were eventually seated, my wife and I, along with our friends, are unlikely to make reservations here again in the future. While we were finishing our meals, the hostesses seemed to be pointing in our direction, suggesting to another party that they were waiting for us to leave. We had only been there for an hour at that point and were still deciding on dessert. There are many other good restaurants where reservations are honored and you are not made to feel rushed.
The restaurant received a perfect score of 5 in service, atmosphere, and overall experience.
The restaurant has an excellent atmosphere and serves top-notch food. Our dinner was amazing. We hadn't been since they relocated to their new spot, and it was a huge upgrade. The ambiance was fantastic, the staff was great, and it was definitely worth the expense. We give it a perfect score for food, service, and atmosphere. Dining in for dinner costs $50-$100 per person.
My family and I ordered take out from Ristorante Castello tonight. I decided on the filet for $48.00. (One of the pricier dishes) The reason why I bring up cost is due to the quality of the dish. I received the filet with 10 green beans and that was all for the meal. For this cost, you would expect a better presentation and quantity of food. I called the restaurant to speak to the “acting” manager and her response was, “This is how we serve it in the restaurant if you were dining in”. No other explanation and no apology or the want to please the customer. Very disappointed and dissatisfied. See the picture attached.
This place is one of my favorite restaurants the best Italian food in the area. Food: 5 Service: 5 Atmosphere: 5
More information
QR-code link to the menu
