Kfc - Bloomington

The entrance to the parking lot is quite a hazard—exercise caution, or you might end up damaging your vehicle. The main sign is absent, and there are weeds spro... read more The entrance to the parking lot is quite a hazard—exercise caution, or you might end up damaging your vehicle. The main sign is absent, and there are weeds sprouting all over the lot. When I went to fetch ice for my drink, I was greeted by a swarm of gnats that flew out from the ice tray; I had to blow them away just to fill my cup. My spicy chicken strips were drenched in grease, and the floor appeared to have not been swept or mopped in days. I was torn between tossing my meal in the trash and trying to make the best of it since I was pressed for time. It's evident that the owners of this franchise do not maintain this location properly. It hasn’t been updated since the 90s, and it's unfortunate that complaints like this often go unheard. It feels like KFCs everywhere are on the decline, and I think I’m finished with them. While the chicken still tastes great, it’s not worth the risk of getting sick. If the entrance looks like this, I can only imagine how unsanitary the kitchen must be.

The driveway is in really bad shape. I managed to get through the drive-thru without damaging my car, but unfortunately, they don’t have sandwiches or tenders o... read more The driveway is in really bad shape. I managed to get through the drive-thru without damaging my car, but unfortunately, they don’t have sandwiches or tenders on the menu?! So, I ended up with no sandwich.

I would actually rate this place even lower than one star. They consistently get my order wrong, and the food is never fresh. But today was the worst—it was onl... read more I would actually rate this place even lower than one star. They consistently get my order wrong, and the food is never fresh. But today was the worst—it was only 11:15 AM, just 45 minutes after they opened, and when I tried to place an order, the person on the speaker told me they weren't open yet? This location definitely needs a major upgrade.

Every time I visit KFC, they claim they're out of crispy chicken, which seems like an excuse because they’re probably just too lazy to prepare more. I've been g... read more Every time I visit KFC, they claim they're out of crispy chicken, which seems like an excuse because they’re probably just too lazy to prepare more. I've been going elsewhere and am almost done coming back. Recently, I decided to give it another try and the food came out quickly, but the staff inside were very rude, and the food made us sick. It wasn’t just us— the manager was also rude to the employees. I don’t expect much from this place anymore and won’t be returning.

I stop here frequently because their sandwich is better than any other fast food option in town—always hot and juicy. However, both the regular and crispy chick... read more I stop here frequently because their sandwich is better than any other fast food option in town—always hot and juicy. However, both the regular and crispy chicken lack flavor and are quite bland. I've tried KFC in other cities, and in my opinion, the chicken here doesn't taste like the classic KFC recipe. There's no sign of the secret blend of herbs and spices that KFC is known for. The staff I've met are friendly and efficient. One thing I hope they address soon is the huge pothole at the entrance.