Chili's Grill - Bloomington

I picked up my drinks and returned to my vehicle, but after another 10 minutes of waiting, I went back in to explain that it shouldn’t take 40 minutes to prepare a quesadilla and a margarita, especially since the rest of the food (black beans, rice, soups, chips, and salsa) should have already been prepared. They finally gave me the food, but when I opened it in the parking lot, everything was lukewarm at best! I was incredibly frustrated, especially since I was so hungry. If I could give them a negative star, I would—this is unacceptable! If I’m going to wait 40 minutes for a meal, I expect it to be fresh. The service was terrible and the food was cold. It’s really disappointing to see a place like Chili’s go downhill. It’s easier to cook at home. The restaurant scene in Bloomington is really struggling, and it’s sad. I understand that staffing can be a challenge, but where have all the employees from three years ago gone? Don’t people need jobs anymore?

The service was slow, but the food options on the menu were impressive. I was surprised! The burger was decent and definitely large. My friends enjoyed their meals as well. The dessert? Absolutely fantastic!

I used to eat here a lot about ten years ago, and it was fantastic. Unfortunately, that doesn’t seem to be the case anymore. The last two times I visited, the restaurant was half empty, and it was difficult to find anyone to help us. After waiting for 15-20 minutes this time, we noticed someone who might have been the host walk by without saying a word and continue on their way. The restaurant itself appears to have been renovated, but the management is probably the worst I have ever encountered. The owner should seriously consider finding a new management team.

I was thrilled to go here because I was not a chili in one of them, but I left in disappointment. I gave 2 stars just because of the chips and queso. I thought after I had this as an appetizer, my meal would be great. but it was the exact opposite. I had the quesadilla explosion salad and it was not appetizing. my friend ordered the fajitas. he said it just tasted like rest. it was a sad day for our crooks.

Do not order online. They do not bring your food out curbside. They simply set it on a rack inside and then ignore it entirely. At the time of my order that sat on the rack for 30 minutes when I finally walked in there was at least five other orders sitting up there as well.