Dunkin' - Bloomfield
Dunkin'
Description
**Restaurant Review: A Mixed Bag at Dunkin' Donuts**
Dunkin' Donuts presents a puzzling experience as visitors report both delightful moments and significant frustrations. While some patrons rave about the hot cocoa mocha lattes and friendly staff, others lament slow service and frequent order errors, often compounded by an unhelpful attitude. Complaints about running out of menu items add to the disappointment, while the inconsistency in food quality raises eyebrows. With claims of being “the best in Essex County” feeling overstated, the restaurant faces a challenge in maintaining service standards and customer satisfaction. It appears that improvement in management and staff training could enhance this coffee shop's reputation.
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Feedback
Horrible experience! The staff is very slow and full of attitude. The are standing their an not making your order and when the do, it's either burnt or slappy. I think this location need better management. I will never go here again.
This is a great restaurant. Be prepared to wait in line, but it's worth it! The manager is very attentive and does an excellent job of training the staff.
First of all, take down that sign from their window claiming they have the best Dunkin’ in Essex County—it's not true. If someone orders a drink and the staff makes it wrong, then gets upset because the customer doesn’t want it, that’s unacceptable. To make matters worse, it was the owner acting this way. I won’t be returning, especially not on Sundays.
First of all, I recommend taking down the sign in your window that claims to be the best Dunkin in Essex County, as it's quite misleading. It's frustrating when someone orders a drink and the person making it makes a mistake, only to get upset when the customer refuses the incorrect drink. That's not the customer's fault. As the owner, your response is even more disappointing. I may come back, but definitely not on a Sunday again.
FAQ
More information
QR-Code for the menu

