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I love Detroit-style pizza, but this will be my last experience with them. I placed my order at 5:15 PM and received confirmation at 6:00 PM. I called at 6:15 PM to check on the order, and now it's 7:00 PM and we still don't have our pizza. View all feedback.
The pizza is fantastic, but expect them to wait an hour and half an hour for delivery when it is the lunchtime on a weekday. the last 3 times we have ordered for work (3 miles or so from the situation) took it well over an hour.
I really, truly hate to call out any business, especially during the ongoing tough times...but I just can't ignore the situation I faced tonight. At 5:30pm, I ordered $60 worth of pizza from Jet's in Blaine. Weirdly enough, although I live in Andover, Blaine is our store, per their website and the last 6 years of ordering pizza from them. The promised delivery time was 6:11pm, which I felt at the time was ambitious, but ok, good on them! At 7pm, I called the first time. I was told that the pizzas were sitting there, waiting on a driver to come back to the store to deliver them. Cool. At 8pm, I called again and was told I canceled the order. Excuse me? After a short discussion, the kid on the phone went to check with the manager and was told that the manager misunderstood and voided the order after the first call. Um.... But then the kid said they could redo the order and have it to us in 45 mins. But it would cost us an extra $5 because we weren't in the delivery area. Well, after another discussion, I was told we would have our pizzas at the original price (I feel there should have been a discount at this point) in 45 mins. It is now 9:45pm, one hour after the delivery was re-promised. Jet's in Blaine is dead to me. I can't even tell you how much I have spent there over the years.
I don’t know why I waited so long to try this place. Great pizza every single time we have ordered.
We had one of the high-school cards where you save $5 when you spend 25, the cashier said it already came off and it didn't then the manager fixed it then tried to black out my card and said it's only one use card, was very aggressive with the marker
Great pizza Detroit style good option. Crispy bottom and edges. Sausage has a nice taste of fennel. Wings are a good also.