Biggby Coffee

I like the convenience of this location. Great, friendly staff. What I don't care for is the engineering if the drive-thru. It's sort of difficult to pull right up to the window. There's been several times where my coffee hasn't been filled all the way to the top. I order a 24oz, and sometimes lucky if I even get 20oz. With that being said, this is an overall good place to go for delicious coffee.

They did an awesome promotion for World Teachers Day. I appreciated the coupons, the clipboard, and the drink. Had a bragel it was really good. More expensive than I usually would spend but it's a coffee shop. Lots of good coupons to make it more affordable. Drive-thru is convenient.

Biggby is my favorite coffee shop, and I just noticed this one here the other day since I work down the road. I went in early morning during the week, ordered a drink, only to be met with extreme rudeness from the male worker. The female who was working at the time was much more helpful and friendly than he was. I?ll go to the Springport Rd Biggby instead.

The owners here knows the manager of her mason store is calling in fake complaints to the delivery drivers at their store to the agency they deliver for, she scream yells and belittles people in front of customers and employees alike. We filed a etiquette complaint with biggby corporate and they don't care. She now has me blocked and I am losing 40 each day due to her abuse and harassment. When we told lori she blocked us on facebook and has directed her Manager to call

The male ?manager? is extremely rude and unprofessional. He doesn?t have the time or patience to give you time to complete your order, and 2 times out of 3, your drink will be made incorrectly after he rushes you through it. After seeing him visibly huffing and puffing I asked for a refund only for him to tell me that I couldn?t get one until after his shift when he closed out the drawer. He then demanded that I leave the store after I told him that wasn?t true. After I