Kfc - Feedback

Burgers, Tea, Chicken

Reviews

Overall Total Score
2 out of 5
Acceptable | 213 reviews

What PeterG326 dislikes about Kfc:
KFC is normally my go-to fast food choice, but my visit to the Blackburn location was disappointing. The chicken pieces were tiny and not very appetizing. When we expressed our dissatisfaction to the staff, they were unapologetic. This experience has led us to decide that we will not be returning to this location. View all feedback.

Reviews from various websites

Tripadvisor

Last update : 23.12.2023

2.0 ★ from 111 reviews
shelleyemma31
Shelleyemma31 23.12.2023 - 14:07

We visited here wanting to try the rice boxes, they look so good when advertised. Me and my husband ordered a zinger rice box and to start with NO cutlery provided, we was expected to eat salad using a wooden spoon. No chance! Then as stated the box meant to have had a bean salsa, 4 beans is no salsa! Shocking. Very disappointed KFC!

ms-denise-ann-h
Ms 23.12.2023 - 14:07

The seat had bits of tar my Dad did not see until he got up and it stuck to him. We told about itstaff to let them know so that no one ells would do the same he apollogised but he was going to leave at that. We found some more oil on other seats. and it was on his pants. I asked if there was anything he could use to cover his car seat so we would not transfare it he gave us a bag to sit on. a lady said to complane so did. he went to find the Asstant Manager he came back with there Customer Service web site we tried to contacted and phoned Head Office did not get though.

peterg326
PeterG326 23.12.2023 - 14:07

KFC is normally my go-to fast food choice, but my visit to the Blackburn location was disappointing. The chicken pieces were tiny and not very appetizing. When we expressed our dissatisfaction to the staff, they were unapologetic. This experience has led us to decide that we will not be returning to this location.

matt-d-beach89
Matt 23.12.2023 - 14:07

This restaurant consistently has missing items in my orders. Even when using Uber Eats for delivery, my order is still incomplete. I keep ordering because it is the closest KFC to me, and my child loves the food. They really need to improve their staff and find employees who can complete orders correctly. Overall, a very disappointing fast food establishment.

northstar30426123843
NorthStar30426123843 23.12.2023 - 14:07

Terrible shocking food awful!!!!!!! The chicken pieces not only cold but burnt and been warned up before delivery.didnt get all what I ordered very unhappy customer I'm

Dine-in or takeout, this restaurant has garnered a reputation that leaves much to be desired. Patrons have expressed disappointment over cold, burnt food and inadequate portions, with chicken dishes often arriving drenched in grease and difficult to handle. Service issues accumulate, such as missing items from orders and poor packaging that results in soggy, inedible messes. While previously thought to be decent for quick meals, recent visits reveal a decline in quality and cleanliness, overshadowed by a dirtiness that detracts from the dining experience. Overall, many diners are left frustrated and unlikely to return for another visit.

Gastroranking-uk
2.0 ★ from 102 reviews

Good Rated Restaurants near Blackburn with Darwen