Kfc - Birmingham
Kfc
Description
At this restaurant, customer experiences have severely declined, with multiple diners reporting consistently cold, undercooked food, particularly with burgers that lack melted cheese. Complaints about poor customer service are rampant, as staff often fail to take responsibility for problems like missing items or inadequate meals. Issues extend to delivery services, where customers receive incomplete orders and are directed to third-party services for refunds, leaving them frustrated. Despite some positive notes on individual experiences, the overarching sentiment reveals a troubling trend of inconsistency and dissatisfaction, steering patrons away from future visits. An urgent need for improvement is evident.
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Feedback
It is kfc, what more can I say, I used car by the early Sunday evening quite, service good, food good, although forget sose after she specifically asked which sose I want.
I love a kfc, but it all comes to the gravure consistency. any other article is consistent in the shops of this apart. as you can see, 5 stars means that coventry road does not sting with its mix and it is exactly how it should be!
The first time I was here. chips where hot. zingy berger was not warm. I couldn't see a mayo in it. personal, where pleasant.
I ordered food at this restaurant, but the burger I received was very cold and undercooked. When I complained to the staff, they gave me another burger that was even worse. I spoke to the team leader in charge, and she told me that the burgers are never hot and the cheese never melts. Additionally, she gave me the wrong refund. The customer service was terrible, with tables never being cleaned and food always being left around. Even when I complained, they never took responsibility or did anything to rectify the situation. Overall, my experience was disgusting.
The kids loved it and it was quite good value as well but the machine to order from was a bit tricky as it kept jumping back and forth
Menu
Sauces
Chicken Wings
Starters & Salads
These Types Of Dishes Are Being Served
