Reviews

Overall Total Score
3.6 out of 5
Very good | 234 reviews

What lilymclarenxox likes about Jade House:
This is our local Chinese and very happy it is. Always friendly, food is always good and the prices have remained very reasonable because they operate independently. Never go to any other Chinese! View all feedback. What funkiestginger doesn't like about Jade House:
We've been coming here for years and have always enjoyed the food but recently it's been quite greasy (the chicken balls) and overcooked (prawn toast). The noodles are good though and the portion size is always generous View all feedback.

Reviews from various websites

Tripadvisor
3.6 ★ from 17 reviews
funkiestginger
25.11.2023 - 12:17

We've been coming here for years and have always enjoyed the food but recently it's been quite greasy (the chicken balls) and overcooked (prawn toast). The nood...

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Kerry
25.11.2023 - 12:17

Wrong order. Awful customer service. On a night shift expecting a timely and effective order on a little order and couldn't even do that right! Disgusting. Phon...

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mickryan1965
25.11.2023 - 12:17

Always use this place food is always good,good value for money delivery is usually within 30 mins. Will not go anywhere else. Have used this place for about 5 y...

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CarrieDon7
25.11.2023 - 12:17

Great service food is always of high quality and delivery service is quick and efficient, having struggled to find a good local Chinese takeaway I'm glad I trie...

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lilymclarenxox
25.11.2023 - 12:17

This is our local Chinese and very happy it is. Always friendly, food is always good and the prices have remained very reasonable because they operate independe...

read more

Jade House has long been a beloved staple in the local dining scene, celebrated for its generous portions and affordability. While many patrons praise the quick delivery times and consistently good food, recent experiences have revealed inconsistencies. Complaints about greasy chicken balls, dry spare ribs, and cold meals suggest that the quality may have slipped, possibly indicating a change in kitchen staff. Additionally, issues with order accuracy and customer service have left some diners frustrated. Despite these challenges, loyal customers remain hopeful, continuing to appreciate the restaurant's warm atmosphere and signature dishes like the Hong Kong sweet and sour chicken.

Google
4.2 ★ from 104 reviews
Gastroranking-uk
3.1 ★ from 113 reviews

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