Reviews
What Sara Kemp likes about Ice Gem Gelato:
Came here a year ago on Valentine's day, have been there almost every week since!! Everyone is so nice and the place it spotless, and the food looks just as amazing as it tastes! I can't rate this place high enough, I absolutely love it. View all feedback. What Pilar Barrera doesn't like about Ice Gem Gelato:
Took 30 mins to make 3 milkshakes and two of them were sat there for 20 mins behind the counter so didn’t feel they were very fresh for the price. Customer service was pretty poor and felt the hygiene wasn’t very good. Very disappointed and...won’t return. View all feedback.
Reviews from various websites
I've been here twice and have found the service a bit odd both times The first time I popped in to try a gelato to take away.
So I'm on a mission to lose some weight and get healthy, my daughter was adamant she wanted to come here for dessert. We heard it was under new management, so w...
read moreI took my son here for ice cream, we had a lovely welcome from the staff members working on arrival. There was a huge choice of ice cream, sorbets, waffles, cak...
read moreMilkshake was okay, not as thick as I thought it would be But the waffle was TOP NOTCH. Very nice, friendly staff and will be ordering again.
Lovely Dessert shop Staff are really friendly and welcoming. Good service The Biscoffe Cheesecake is a must
POOR HYGIENE NO CUSTOMER SERVICE AVOID!!!! Ordered a waffle and cookie dough to take away when we opened our desserts the cookie dough looked poor but thought w...
read moreOut of 6 desserts ordered 4 were incorrect and/or did not come with the combo option ie, Sorbet or Ice cream. Venue does not take phone calls and chat seems to...
read moreVery nice friendly staff, one of the best waffles. Loved the vanilla ice cream. Stylish waffle serving. What's really amazing is that the shop is spacious. Didn...
read moreCame here a year ago on Valentine's day, have been there almost every week since!! Everyone is so nice and the place it spotless, and the food looks just as ama...
read moreThis is a nice place on the high street. I live in london so I frequent many desert parlours and this one is up there. Prices are friendly, management are too!...
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