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Contribute FeedbackOnce a beloved dining destination, Frankie & Benny's now faces scrutiny as reviews unveil a notable decline in food quality. Diners lament the shift from fresh, flavorful offerings to prepackaged, microwavable meals, with particular disappointments surrounding dishes like carbonara and garlic bread. Despite this, the service consistently receives praise for attentiveness and friendliness, with servers like Lauren and Mike enhancing the experience. Families appreciate promotions and the chance to relive cherished memories, while strict COVID measures are commendable. Overall, Frankie & Benny's struggles to reclaim its former glory, leaving many customers hesitant to return.
We had a wonderful experience once again at this restaurant. This time we brought my nephew along, and the staff were fantastic with him, engaging with him and making him feel extra special. We stopped in for a quick meal and shared a delicious pizza and some sides. Our server, Dan, was extremely attentive and made sure we had everything we needed. It was a pity we didn't have time for dessert. Thank you for the excellent hospitality, we will definitely be returning soon!
I had a fantastic time catching up with friends at this restaurant. Samantha provided excellent service, keeping the cocktails coming and assisting us in selecting some fabulous items from the menu. I would highly recommend this place.
We came for dinner with friends after shopping and had a wonderful evening. We were pleasantly surprised by how much we enjoyed ourselves. The staff at this restaurant are amazing and truly enhance the dining experience. From the moment we walked in, we were greeted with a warm smile. The servers and managers were all very friendly and made us feel welcome. The food was delicious and fresh. A great team at this restaurant!
Really great authentic service. Had pizzas and a selection of sides and everyone really enjoyed it. Fab menu and the newly decorated restaurant looks great with a great atmosphere.
Another lovely visit, my mum has decided this is her new favourite for taking me out for a bite to eat. Yes, it’s expensive but we’ve never had a bad experience. On our most recent visit we were served by Cam who was friendly, attentive and very well mannered. Everything was served in perfect time with no wait for anything. My only disappointment was the Dough Balls are no longer on the menu
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