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Contribute Feedback What parm k likes about Canal Square:
We enjoyed our visit to Canal Sq. The food was tasty, especially the starters of which we ordered 3 between 2 people. The presentation of the food was lovely and main course was great. Only down side was that the restaurant was very quite on a Saturday night, we were the only couple there and apart from another small group the place was empty. This affected the ambience and made the evening less enjoyable. The waiter... View all feedback.
What Unhappy mom doesn't like about Canal Square:
I usually never write bad reviews as it's best to say nothing at all if you don't have anything nice to say. Also we are quite easy to please. However, this restaurant is just atrocious. Rude waitresses who didn't know what was on the menu! Rude service when pushing people out of the way to place food on the table. Orders wrong. 2 hour wait for main course and restaurant was empty. Accompaniments clearly out of a jar... View all feedback.
I usually never write bad reviews as it's best to say nothing at all if you don't have anything nice to say. Also we are quite easy to please. However, this restaurant is just atrocious. Rude waitresses who didn't know what was on the menu! Rude service when pushing people out of the way to place food on the table. Orders wrong. 2 hour wait for main course and restaurant was empty. Accompaniments clearly out of a jar......one being Strawberry jam with chicken! I kid you not! Drinks spilt on guests. Food brought out at different times. The list goes on and on. Like I said, usually I don't write bad reviews but this was too poor to miss.
We enjoyed our visit to Canal Sq. The food was tasty, especially the starters of which we ordered 3 between 2 people. The presentation of the food was lovely and main course was great. Only down side was that the restaurant was very quite on a Saturday night, we were the only couple there and apart from another small group the place was empty. This affected the ambience and made the evening less enjoyable. The waiters were inexperienced and often showed immaturity but were friendly. The manager or host was really friendly and asked for feedback between each course.
Good food, very quiet midweek, but I understand this is very much a weekend venue. Would return.
Brilliant selection of good quality food. The management were really helpful and couldn't do enough for you
Excellent Meal in what's one of the best restaurants in Birmingham. Food and service were top notch. It's a shame that the location isn't brilliant we didn't struggle to find it but we didn't know exactly where it was! Needs more people inside to create a better atmosphere. We will go back soon.