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Contribute Feedback What Toby Jackson likes about Berlioz At Macdonald Burlington:
A beautiful room which would have been perfect if the heating had been on , there were 2 tiny room heaters on the floor which did not suffice the room size . We ordered two sirloin steaks and were told they only had one which on an early Saturday evening is a little bizarre , I had the Rib Eye instead though at the end was charged for Sirloin . I have to say the food was excellent , probably the best meal I have had... View all feedback.
What Teagan Parker doesn't like about Berlioz At Macdonald Burlington:
The scones were so hard that my knife couldn't cut through them, and I couldn't even find a visible expiration date on the three mini gateaux. The sandwiches were fresh, which was nice, but overall, it's a no-go for me. I won't be returning! View all feedback.
We booked Afternoon Tea for 4 people including 1 gluten free. The gluten free had as many sandwiches just for them as 3 of us had to share. Sandwiches were lovely but not nearly enough to the point of being a joke. I have also never seen scones like the ones served. They looked more like Yorkshire puddings and were chewy. This was booked so they knew we were coming and we were the only ones in the restaurant. The cost was £24 per person. The hotel is beautiful and the staff were lovely and it was all served on gorgeous plates/cups etc. I would normally have said something at the time but it was for my mum's Birthday and she was loving the occasion and making a complaint would have spoilt this but I honestly cannot believe that the chef could have been happy with sending out what they did.
The restaurant was absolutely amazing outstanding food great service all the staff were helpful well dressed and welcoming. It is in great spot in the centre of Birmingham it is a hidden gem inside the heart of the city centre
Scones so hard my knife did not cut througt, impossible to know what was the past expiry date of the three mini gateau. Sandwiches were fresh! But this is a no-go. Never again!
The service was excellent. The ambience is also very nice. Unfortunately, the food was disappointing. The sandwich fillings did not taste fresh. There was avocado filling that tasted like it came from a package. The cheese and chutney sandwich was the best, as chutney doesn't need to be fresh to taste great. The scones were dry. The eclairs were still frozen. I was the only person in the dining room. I appreciate that the restaurant can't be making a bunch of fresh food for just one person. Still, if afternoon tea is going to be offered, the restaurant should figure out what foods will taste good when made in advance.
Food was not great shop bought and not fresh and had to wait around to be served as we were the only people in the restaurant will not be going back