B1 - Birmingham

A great menu and good service from the staff. Primarily a restaurant if you are staying in the Hotel but could be good even if you are not staying. Expensive, a... read more A great menu and good service from the staff. Primarily a restaurant if you are staying in the Hotel but could be good even if you are not staying. Expensive, as it is a hotel, but would recommend.

We stay at the Crowne Plaza a couple of times a year and the breakfast is always very nice and the staff are lovely. We have had bar food at the hotel but not e... read more We stay at the Crowne Plaza a couple of times a year and the breakfast is always very nice and the staff are lovely. We have had bar food at the hotel but not eaten in the restaurant. Due to the rain, we decided not to go out and to eat at B1. The food was really lovely. I had mushrooms for starters and an amazing mushroom and truffle ravioli. My husband had chicken wings and a ribeye steak. He is usually hard to please with steak but said it was really tasty and cooked really well. Staff were really attentive and friendly. I would definitely recommend.

We were going to eat dinner here but ended up eating early at the bar. The following morning we had full breakfast even though it was a buffet, the hot food was... read more We were going to eat dinner here but ended up eating early at the bar. The following morning we had full breakfast even though it was a buffet, the hot food was fresh and not seat for ages.

Rather basic hotel food. Some cleanliness issues, had to send back some items of crockery due to them being dirty. Portions mediocre size for price. Many better... read more Rather basic hotel food. Some cleanliness issues, had to send back some items of crockery due to them being dirty. Portions mediocre size for price. Many better options close by to the hotel.

This has to be the worst experience I have had through OpenTable. Firstly, at no point in the booking was the actual location of this restaurant revealed. It is... read more This has to be the worst experience I have had through OpenTable. Firstly, at no point in the booking was the actual location of this restaurant revealed. It is the dining room of the Crowne Plaza hotel! The address on the app does not say this, and had it been made clear, we would not have booked it. I am sure this is deliberate. If you wish to eat a one star dinner at four star dinner prices whilst surrounded by tables made up for breakfast then this is the place for you. The ambience was non existent, the service slack and badly trained. The food was not good. Steaks were tough and over cooked. Desserts were poor. The overall experience was really bad. However, the prices were premium and there is absolutely no justification for this. To make matters worse, a service charge was automatically added to the bill for four. It is just not acceptable that this kind of entitled behaviour continues. The overall experience was that we felt tricked into the booking and had we been earlier, we would have left before ordering.