Taco Bell - Birmingham

I put my order in through the app and arrived right when the app said the food was ready. It wasn't. They didn't know anything about my order when I got there, but one guy said he'd look into it. I ended up waiting nearly an hour for my food, and when I did finally get it, it was cold. Like it had been sitting somewhere behind the counter that entire hour I was waiting. I would have left much earlier if I didn't already pay for it. The store seemed short staffed, because no one was able to get away from the back to come up to the counter for more than one second. Seems like a staffing/management issue.

Thank you for having a manager who doesn't care about the customers and now I got a spinal surgery family member doing without because your manager wanted to be evil when I wanted to verify with a receipt that your kiosk never emailed to me.You will now be boycotted!!!

Past three days my order has been absolutely wrong. Tonight my order was not only wrong but the meat was literally one whole chunk. It's the same people every time. It's ridiculous. Would definitely recommend going to a different taco bell. This one is not worth anyone's time.

The whole crew needs to be replaced. Cussing customer who ask for their receipt. Telling customers they won't take cash inside but they are in the drive through. They rude as hell and absolutely disrespectful. They need a NOW HIRING sign up. Replace em all.

This one at night is about as slow as you could ever imagine making a taco could be I don't know if their hand making the tortillas and grading the cheese individually or what but if you go there at night you will have to wait ... But people seem to put up with it so they must be kicking out some good food