Mcdonald's - Birmingham

This time was much better than my previous visits. My son is a big fan of McDonald's, so we decided to give it another try.

I had an excellent experience at the McDonald's on Parkway. The service was fantastic, and I've never encountered such great customer service there in years. The cashier was exceptional, and the entire team worked seamlessly together.

I grab coffee every morning at McDonald's on the Southside or on 1st Ave North. The Southside McDonald's is fantastic! However, the one on 1st Ave North? It feels like they only have two employees working there! The service is incredibly slow; I often wait almost 15 minutes just for a cup of coffee!

I went thru the drive-thru last due to the inside being closed. I was in line for anout 25mins. The service was slow. I placed my order..got to the window and my order was almost $3 more than what was on the sign. I asked the young man about the price andinformed me that all the items have went up. I was not happy that I wasn't informed about the increase. I will not be back. Butthe young man was very nice.

Terrible drive through service all and all, foul language poor customer and general social skills. Much training is needed in this location. I was actually dealing this a manager because she was running the window because I guess they may have beenshorthanded. But it took me 35 minutes to get 4 cars in line, I was 4th, to the window, where I was greeted by bad service,poor packaging and poorly made food, wrong drinks, and foul language, and a bad attitude in general. I think I'll wait for somestaff turn over before I return. Not s fair, ir even decent representation of McDonald's remotely.