Reviews

Overall Total Score
2.8 out of 5
Average | 3651 reviews

What User doesn't like about Kfc:
here were 15 minutes literally, while a beautiful white man came in and jumped me in the line. the personal said nothing and did nothing. please come new employees View all feedback. What Tyson Pepper likes about Kfc:
I tried out KFC's Mobile Ordering service and was impressed with the efficiency. They estimated a 4-minute pickup time, but I was able to make my drinks in the restaurant while waiting. The staff greeted me immediately and informed me that my order was almost ready, which was true as it was prepared within 3 minutes. Not only was the service quick, but my order was also 100% accurate. Compared to our usual Chick-Fil-... View all feedback.

Reviews from various websites

Menu
2.2 ★ from 14 reviews

KFC is decent. Occasionally, the customer service is lacking. However, the food is consistently fresh and delicious.

Why is the front door open with no one at the counter, only to be redirected to the drive-thru when you enter the restaurant?

Wish I could give 0 stars for the horrible customer service from the young lady on the drive thru. Sucks

Here were 15 minutes literally, while a beautiful white man came in and jumped me in the line. the personal said nothing and did nothing. please come new employ...

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This location has the best service of the friendly staff, fresh eating every time I was. pretty hard for fast eating to get 5 stars, but they deserve it.

KFC offers a mixed dining experience, with service quality swinging from efficient to frustrating. Some patrons enjoy quick mobile order pickups, often with orders ready in mere minutes, while others face lengthy waits and poor customer service. Instances of unaddressed line-jumping and abrupt store closures have left customers dissatisfied. Despite this, there are notable highlights, such as the impressive efforts of the catering team, which showcased their ability to handle large orders efficiently. Overall, while KFC has its strengths, especially in quick service at times, consistency in staff engagement and order fulfillment remains a concern.

Int Restaurants
3.5 ★ from 3501 reviews
Tyson
09.08.2023 - 09:06

I tried out KFC's Mobile Ordering service and was impressed with the efficiency. They estimated a 4-minute pickup time, but I was able to make my drinks in the...

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Angelia
09.08.2023 - 09:06

The service at this restaurant is consistently average. There are no smiles, just a simple order, pick up your food, and leave. The food is also average, nothin...

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Restaurantji
2.6 ★ from 128 reviews
Sirved
2.7 ★ from 8 reviews

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