Freddy's Frozen Custard Steakburgers

Monday , September 6, 2021 Greeted by Friendly Staff Establishment Clean Employees Wearing Face Masks Due to CoViD 19 Customers ASKED to Wear Face Masks Not a long wait at This Time Arrived Checked In: 2:30pm Placed Order: 2:33pm Received Entrée Order: 2:40pm Server was friendly, helpful knowledgeable about food being offered. Husband ordered Combo #2 Bacon Double Swiss)Cheeseburger Combo with fries and medium drink $8.99). I ordered the same with American Cheese) and we ordered Large Cheese Curds to share $6.69). I always order the fries non seasoned and I?d like to see if I can order the curds without seasoning next time because they were very salt for my taste. Love that we have the choice for outdoor seating as it?s a little cold in the dining room. Food arrived hot delicious. I LOVE eating at Freddy?s and if you?ve never tried them I can recommend them highly.

Food is good. The last few times we?ve come here our order has been wrong. They?ve also been out of cheese curds and onion rings. The floors are very greasy and dangerous! They need a professional cleaning service to maintain these floors.

Super friendly staff; yet the floors are always sticky, and the drink machine only had one or two spouts working. The sandwich came out other than how I had asked. Again, the staff seemed helpful and willing to make things right. The food tasted great overall. Yet this particular location is not kept up well, at least in the dining area.

The only reason for 1? is because my food was good. But the place was so so nasty. Every table was dirty, all booth seats and under the booths there was do much food and trash on the floor someone else could have made a plate. The workers ½of them were either sitting at a table eating and playing or standing behind one side of the wall laughing loudly, playing on there cell phones, had a nasty bucket of water on the counter from cleaning the ice cream machine and binders sitting all over the counter where you order. I had to walk out to my car to get a handful of baby wipes to clean our table and seats then when another couple came in they had the same reaction as we did and I gave them baby wipes as well. I do not think I will be back until SOMEONE can get new crew hired and kick that crew to the curb. They were terrible.

My most disappointing Freddy?s experience. After placing order( young lady was very nice went to find a table, all were dirty. Had to get a wet napkin to wipe it off myself. Garbage can was overflowing and was still that way when we left. The drink area was a mess. Burger was fine, fries were fine( they were out of the special sauce but my turtle concrete was like a milkshake with pecans in the bottom. I think they need better management and more training for the employees. And sweep the floor and tell employees not to stand in front of order counter and eat their food.