Nirchi's Pizza - Feedback

Reviews

Overall Total Score
3.6 out of 5
Very good | 1286 reviews

Reviews from various websites

Menu
2.2 ★ from 18 reviews

I just called this restaurant to order pizza and wing for a friend who lost her daughter I was in north carolina and tried to order for my friend who lives in binghamton terrible customer service the dame that was answered was very rude and harmful when she asked to write a simple message of tammy on the box or it was reception she told me that she could not guarantee it As soon as that happened, I told her that I would order it from somewhere else and screamed it on the phone. I would never care for terrible customer service from here again and would simply be disgusted by these personal actions.

I usually like this pizza place but recently it has just gone downhill! I ate a couple bites of chicken bacon ranch and there was BONE I spit out ….gross ! also whoever Morgan C is that works there is trash!

Very good place to eat. Employees and food are great.

Waited 2 hours for delivery when I live within 10 minutes. I called after and hour and a half had passed and was only told my order was out for delivery. When it arrived the pizza was not even barely warm. Very disappointed in the service and quality for the price that I paid.

They're the only Nirchis that doesn't know how to make a decent pizza. They use too much dough and not enough sauce or cheese, they also do not cook it long enough. It's more of a weird bread, than it is a pizza. Over priced and poor quality.

Last update: 15.07.2022

Local pizza enthusiasts have experienced a rollercoaster of reviews at this popular restaurant. While many rave about the exceptional breakfast pizza and the flavorful American cheese pizza—reportedly so good it leaves diners speechless—some patrons cite slipping quality and disappointing customer service. Complaints about quality control, such as finding bone in chicken dishes, stand out, alongside negative interactions with staff. Despite these shortcomings, the restaurant remains a community favorite for its diverse menu and reasonable prices, leaving devoted customers hopeful for improved consistency and service in future visits. Overall, the food shines, but multiple aspects need refinement.

Restaurantji
4.0 ★ from 165 reviews
benjamin-johnson-doc-1
Benjamin 08.09.2024 - 07:09

Frequents for lunch. The slices are a lil pricey but they're good n I don't eat much anyway. The one on Chenango st I think, next to Boscovs has pepperoni rolls for like 3$

ariel-frayer
ariel 08.09.2024 - 07:09

I simply requested that my pizza not be layered, but the server did so anyway with a stuck-up attitude. I will not be returning to this restaurant and will go to Water instead.

erika-guzman-school3
Erika 08.09.2024 - 07:09

We had placed an online order for 2 round pizzas. We placed our order around 5pm and did not get our pizza until almost 6:30pm. That’s way over the hour wait that is typical for online ordering. Upon receiving the pizzas they looked like the following pictures below. I ended up calling to inform the manager, (Morgan Chilson, who was a b about how our pizzas came to us well over an hour and not only that but they were messed up. She said and I quote, “I know this is Erika, and you know how a restaurant works”. Regardless of me previously working there, there was no reason for that comment to be made. (As a normal restaurant would be apologetic about a mess up they made I told her it doesn’t matter if I worked there or not, I’m a customer who ordered from this “restaurant” and I would like a new pizza and my money back. The only reason I wanted a refund was because we now had to wait OVER AN HOUR again for our pizzas. So in total we ordered our pizzas at 5pm and never actually got to eat our food until after 7:30pm. That is absolutely ridiculous. Very rude staff. Terrible management. Probably because the 2 managers are sleeping together. Regardless of this, I still do not recommend this Nirchis chain, as for when I worked there they had roaches. Do not go to this so called “restaurant” you might get a roach as a side dish LOL

justin-b-lawyer02
Justin 08.09.2024 - 07:09

We had a gathering and ordered 8 large pizzas and 2 gluten-free pizzas. The order arrived promptly and the delivery driver was very polite. Overall, it was a fantastic experience!

denise-lafontaine-2
Denise 08.09.2024 - 07:09

We ordered a thin crust pizza with meatballs, onions and peppers. Tasty, a great value for the money, on time hot fresh pizza delivery Vegetarian options: Salads and non meat options.

Last update: 08.09.2024
Google
2.4 ★ from 5 reviews
shannon-b-weed36
Shannon 04.03.2024 - 21:48

Omg I can’t say enough about this pizza. I got the breakfast pizza and it was the best breakfast pizza that I’ve had in years. I’ve been craving this yummy surprise every day since.

jim-transue
Jim 04.03.2024 - 21:48

I really like their pizza. The key for me is to ask for it well done. The crust gets a little more done, and the cheese bubbled.

kasen-maverick
Kasen 04.03.2024 - 21:48

The food at this restaurant was exceptional, and the staff were incredibly polite and eager to meet our requests. When we called to request extra food, they promptly added it without any fuss. The atmosphere was tidy and inviting, although it felt a bit cramped due to the shared building layout. Overall, I would have rated it 5 stars if it weren't for the limited space, which may not be easily resolved unless they choose to relocate.

grant-marshall-1
Grant 04.03.2024 - 21:48

Sometimes, I've had to ask for a new menu due to price increases. It typically takes a few tries before I actually get one, but the food remains excellent.

tim-hubbard-3
Tim 04.03.2024 - 21:48

If you're looking for the best pizza and wings in town, Nirchi's is the place to go. Their delivery service is always hot and fresh, setting a standard that can't be beat. Plus, their location on Main Street features an outstanding delivery driver who truly excels in customer service. Save yourself the trouble of searching for other options for your next meal—Nirchi's is the way to go!

Last update: 04.03.2024
Sirved
3.8 ★ from 110 reviews
vanessa-c-chef7-1
Vanessa 29.09.2024 - 11:59

This pizza is almost exactly like the kind you would get from a 90s roller rink. 10/10 would recommend.

jeff-edwards-chef791
Jeff 29.09.2024 - 11:59

Poor customer service from employees to the manager! Stay away! Go to Rossi?s or another pizza joint that appreciates and knows how to treat their customers! Please read the other reviews below from others who have had similar experiences! It doesn?tappear that the owner(s) care or appreciate their customers otherwise they?d hire decent people who know how to treat people andwho know how to cook! The Main St Binghamton location gives a horrible name to the Nirchi?s name!

dean-o-library54
Dean 29.09.2024 - 11:59

Although I'm not a local, I’m really glad I found this pizza place. I had a slice, or maybe even two, in the dining area while I waited for a sheet pizza. I definitely recommend stopping by for a taste before you move on!

bryan-heatherman
Bryan 29.09.2024 - 11:59

I was quite disappointed with my recent experience. The food was overcooked to the point that it was nearly inedible. I typically go to this restaurant specifically for their fried pickles, but this time I decided to try their pizza. Unfortunately, I ended up spending $35 on a pizza that, although decent, had far fewer toppings compared to other Nirchis locations. Despite its convenient location near my home, I will make an effort to visit a different Nirchis owned by someone other than the owners of the three Binghamton locations.

justice-lee-2
Justice 29.09.2024 - 11:59

My son rated the restaurant a 2, but I would say the pizza deserves a 6. The fried foods were average, although they do provide a nice selection of sauces. The prices were quite reasonable.

Last update: 29.09.2024
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