Dunkin' - Binghamton

5:15 o'clock, 5 people in line, 2 employees and they say: "can not serve bagels as they just came in and are still frozen" really frozen delivery of bagels in dunkin "

This Dunkin is very poorly managed. If the drive thru isn’t broken, something inside is broken. I use to regular this place often but when I have to get out of my vehicle and walk in just to be told they can’t do any hot drinks either, I was done.If I was the owner or management for this place I’d be embarrassed.

Absolute worst management I've ever seen from a fast food joint. They don't open the drive thru till 8:00 in the morning. When they do have it open they will only take 1 order at a time so you have 1 car at the window 1 car at the menu and 10 cars behind them. All around a terrible place to start your morning...

Was in today to pick up my mobile order. Manager was screaming “ you’re demoted” at one of her shift leaders who was desperately trying to explain a situation to her. Extremely unprofessional. I feel bad for anyone who has to work for her. They also got both my drink and my food order wrong but I was so uncomfortable I decided not to ask for it to be corrected. I just wanted to leave .

We are now 3 cars away from picking up our mobile order and have been in line for 26 minutes. I wish we hadn't placed a mobile order so we could have left!