The Deacon's Bench - Binghamton

Went to celebrate with my brother and his two boys read more Went to celebrate with my brother and his two boys

Excellent everything! read more Excellent everything!

We ordered wings for takeout, but when we got home, the order was incorrect. The customer service we received when we called to resolve the issue or request a r... read more We ordered wings for takeout, but when we got home, the order was incorrect. The customer service we received when we called to resolve the issue or request a refund was, to put it mildly, disappointing. When we explained the situation to the staff member, she simply said, "I don’t know what you want me to do about it." Then the owner intervened, stating that the person who took our order must have missed it. He offered to provide a side of the sauce that was supposed to be on the wings if we returned to pick it up. When we explained that this solution wasn't equivalent to what we had paid for, he suggested re-tossing the same wings in sauce. However, by the time we would drive back, those wings would be stone cold. Overall, they were unhelpful, and to make matters worse, we also didn't receive any of the extra blue cheese we were charged for.

Excellent -wings read more Excellent -wings

My family visited this restaurant for the first time tonight, and we had a wonderful experience! The music and vibe were fantastic, creating a warm and inviting... read more My family visited this restaurant for the first time tonight, and we had a wonderful experience! The music and vibe were fantastic, creating a warm and inviting atmosphere. We’ve decided to make it a regular family outing. As for kid-friendliness, the staff were incredibly kind, sweet, and patient — they really took their time with us and didn’t rush us at all.