Billings Petroleum Club

We had a pleasant experience, December 10, 2021, where food and fare were exceptional. The wait staff worked hard and stayed attentive to details as this gathering was for a large group. The settings and view are one of the best in Billings. Bravo to the management and her team!!

Did not have a good experience. We had shown up for a reservation and had waited at the host stand for about 5 minutes with out being greeted, my wife had to walk up to the bar and ask and tell them that we were there for a dinner reservation, and our reserved table was nowhere near ready. We had gotten our table and browsed at the menu, and had decided we wanted the NY strip steak. The server had come and asked what we’d like. Very spacey, very soft spoken. When asked what came on the salad, she said they were making it different and she didn’t know. I had requested my salad have no mushrooms on it, when it had arrived, there was mushrooms. No big deal. We ate our salads and waited for our food. Our food arrived and presentation was okay. Steak, asparagus, and crushed red potatoes (the same kind you get at a successful restaurant here in town. The potatoes were mushy on the inside and hard on the outside, the asparagus was okay, and the steak tasted like straight propane. When we weren’t satisfied, we told our server and she called her boss twice to find out how to make it right. The bartender was nice in the beginning but had gotten a bad attitude when we weren’t satisfied. Giving 2 stars because the manager had not charged us.

I am usually an understanding person, but I have reached my limit with this establishment. Reserved for a wedding event and it had not been cleaned up from the night before, so we had to wait for them to clean. But the financial side of this company is the worst I've seen. My credit card was ran three times, thankfully my credit card company didn't let the last one go through. I had to mark the first one as fraud and am still waiting on credit for that, the second charge was not what we had agreed upon. I was potential going to be charged three times what the amount should have been, just a complete mess. The manager was informed multiple times and just stopped replying after a while, so we went to the board and promises were made but nothing done. Very very frustrating and still dealing with this. Caution to anyone looking to book an event here.

I heard they just hired a new Chef. Tried it and wow, wow, wow. The food was terrific. Service was a bit clumsy. Over all the experience was nice. Great View

Disappointed doesn 't even begin to cover it! There are no city views that can make up for the awful service or mediocre food we had tonight. We were there for a dinner function that was a pre-planned event for a group and they ran out of food for the group before everyone had been served not once, not twice, but THREE TIMES, and then a server ? can you call someone just bussing tables that? tried to tell me that people took more than their fair share which is just d because it was a buffet-style event — how could you not have enough food for a group that gave you a confirmed number of people? I was charged different amounts for the exact same drink and given different quantities on each round, and no one on staff there really seemed engaged or like they cared. I understand that the whole world is short staffed right now, but this felt like a huge waste of money for a spaghetti dinner I could have put together at my own home without the wait or the disappointment.